Five Guys logo

Shift Lead - 0576

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
growth opportunities

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in burgers and fries, known for its commitment to quality, cleanliness, and friendly service. Established as a family-owned business, Five Guys has grown exponentially by focusing on delivering fresh, high-quality ingredients and an enjoyable dining experience. The company culture emphasizes teamwork, ownership, and having fun while maintaining high standards in food quality and food safety. This unique approach has earned Five Guys a dedicated customer base and a reputation for excellence in the fast-food industry. The company participates in eVerify to ensure ethical hiring practices and is committed to providing equal employment opportunities to all candidates, including women, people of color, veterans, and individuals with disabilities.

The role of Shift Leader at Five Guys is crucial in maintaining the smooth operations and high standards of each restaurant location. Pay for this position starts at $17.00 per hour, in addition to tips and a bonus structure through the company's Secret Shopper program, which rewards teams for exceptional service and adherence to standards. Shift Leaders are leaders by example who support crew members by teaching and enforcing Five Guys' high standards. They foster a positive, high-energy work environment that promotes employee ownership and pride in their work. This leadership role is ideal for self-starters seeking a stepping stone to management within a company that values growth and development. Shift Leaders at Five Guys play a vital role in ensuring each customer has an outstanding dining experience, upholding food quality, safety, and staff training, all within a fun and fast-paced atmosphere. This position offers amazing growth opportunities, competitive pay, and an inclusive culture that balances professionalism with a fun environment. Benefits include free meals while working, 401(k), medical, dental, and vision insurance based on eligibility, among others. Overall, this position offers a rewarding career pathway for passionate individuals interested in food service and leadership.

Job Requirements

  • High school diploma or equivalent
  • previous food service or retail experience preferred
  • availability to work flexible hours including evenings, weekends, and holidays
  • ability to stand for extended periods
  • strong teamwork and leadership skills
  • ability to communicate effectively
  • commitment to uphold company standards

Job Qualifications

  • Previous experience in a leadership role within the food service industry preferred
  • strong communication and interpersonal skills
  • ability to motivate and guide a team
  • basic knowledge of food safety and quality standards
  • high school diploma or equivalent
  • ability to work in a fast-paced environment
  • problem-solving skills

Job Duties

  • Provide leadership and guidance to restaurant crew members
  • set examples for maintaining high standards of food quality and safety
  • train and mentor team members on restaurant operations
  • manage shift operations to ensure smooth and efficient service
  • participate in the Secret Shopper program to uphold service excellence
  • handle customer concerns and ensure satisfaction
  • support inventory and supply management tasks

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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