Five Guys logo

Shift Lead - 0542

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a highly recognized fast casual restaurant chain known for its commitment to quality and customer satisfaction. Established with the mission to serve fresh, made-to-order burgers and fries in a clean and welcoming environment, Five Guys prides itself on upholding high standards of food safety and exceptional service. The company has grown rapidly across the United States and internationally, earning a reputation for its fresh ingredients, friendly staff, and a strong culture that values teamwork and employee ownership. At Five Guys, employees are encouraged to take pride in their work and become part of a positive and dynamic team environment where fun and professionalism go hand in hand.

The Shift Leader position at Five Guys plays a crucial role in maintaining the high standards that customers expect. Shift Leaders are responsible for providing leadership and expertise to the restaurant team, ensuring that every customer enjoys an outstanding dining experience. This role is more than supervising daily operations; it involves setting a positive example, coaching crew members, and fostering a culture of excellence. Shift Leaders also participate in Five Guys unique incentive programs such as the Secret Shopper bonus program, which rewards teams for outstanding service and adherence to quality standards. This role is ideal for a motivated individual looking to advance in the restaurant industry, offering great potential for growth and career development in a fast-paced, high-energy environment.

Shift Leaders start at $17.00 per hour plus tips and bonuses, combining competitive pay with opportunities for extra earnings through team performance bonuses. Five Guys also provides employees with excellent benefits including 401(k) plans, medical, dental, and vision coverage based on eligibility, and free meals during shifts. The restaurant emphasizes a workplace where food quality and safety are top priorities, but where work is also enjoyable and engaging. Working as a Shift Leader offers an excellent stepping stone to management positions within the company, nurturing leadership skills and operational expertise. The company's policy promotes equal employment opportunities and supports diversity and inclusion, striving to increase representation of women, people of color, veterans, and individuals with disabilities across all levels.

Job Requirements

  • high school diploma or equivalent
  • ability to work flexible hours including nights and weekends
  • strong leadership abilities
  • excellent communication skills
  • ability to multitask and handle stress
  • dependable and punctual
  • eligibility to work in the united states

Job Qualifications

  • high school diploma or equivalent
  • previous leadership or supervisory experience preferred
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • knowledge of food safety practices
  • basic math and computer skills
  • customer service experience

Job Duties

  • Lead and motivate restaurant team to deliver excellent customer service
  • ensure compliance with food safety and quality standards
  • manage daily operations and resolve shift-level issues
  • train and coach crew members on duties and company standards
  • participate in the Secret Shopper program to uphold service excellence
  • maintain cleanliness and organization of the restaurant
  • assist management with inventory and scheduling

Job Criteria

Experience

Entry Level (1-2 years)


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