Five Guys logo

Shift Lead - 0450

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $15.00 - $1.00
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Work Schedule

Standard Hours
Flexible
Day Shifts
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Benefits

competitive base pay
bonus program
401(k) Plan
Medical insurance
Dental Insurance
Vision Insurance
Free Meals

Job Description

Five Guys is a well-established fast-casual restaurant chain renowned for its high-quality burgers, fresh-cut fries, and commitment to exceptional customer service. Founded with a philosophy centered on quality and simplicity, Five Guys has grown to become a prominent name in the American dining industry. The company prides itself on operating clean and welcoming restaurants staffed by friendly and passionate team members who are dedicated to maintaining high standards of food preparation and customer care. Employees at Five Guys enjoy a collaborative environment where teamwork, integrity, and a shared passion for great food set the foundation for success. The culture is built around having fun while delivering an outstanding dining experience, emphasizing employee ownership of their roles and encouraging personal and professional growth.

The Shift Leader position at Five Guys offers an exciting leadership opportunity for individuals looking to advance into management within the restaurant industry. Shift Leaders play a critical role in supporting the daily operations of the restaurant by setting a positive example, mentoring crew members, and ensuring the highest standards of food quality, safety, and customer service are maintained. This role is designed for motivated self-starters who thrive in fast-paced, high-energy environments and who are passionate about the food they serve and the overall guest experience. Shift Leaders are also instrumental in fostering a fun and productive workplace culture where team members feel valued and motivated.

A unique aspect of the Five Guys employment experience is the Secret Shopper bonus program, which rewards teams for upholding operational excellence and delivering superior dining experiences. This bonus program reflects Five Guys's commitment to recognizing and incentivizing outstanding performance and teamwork. Shift Leaders benefit from competitive base pay starting at $15.00 per hour, with additional income opportunities through tips and bonuses.

This role also provides excellent benefits for eligible employees, including access to a 401(k) retirement plan, medical, dental, and vision insurance coverage, as well as perks like free meals during shifts. The position offers tremendous growth potential for individuals seeking to develop their skills and advance their careers in a supportive and dynamic environment. Five Guys firmly supports equal employment opportunity and is dedicated to fostering diversity and inclusion, actively seeking to expand representation among women, people of color, veterans, and individuals with disabilities throughout the company.

In summary, the Shift Leader role at Five Guys is ideal for dynamic, dedicated individuals passionate about food and customer service who want to lead by example and inspire a team. Opportunities for career advancement, competitive pay, generous benefits, and a culture that values fun and respect make this position an excellent choice for anyone eager to enter management within a rapidly growing and respected restaurant brand.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a restaurant or food service role
  • Ability to work varied shifts including weekends and holidays
  • Strong leadership and team management skills
  • Excellent communication abilities
  • Reliable and punctual
  • Commitment to upholding food safety standards

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership role within the restaurant or food service industry preferred
  • Strong communication and interpersonal skills
  • Ability to work effectively in a fast-paced team environment
  • Knowledge of food safety and quality standards
  • Demonstrated ability to motivate and train team members
  • Basic math and organizational skills

Job Duties

  • Lead and inspire restaurant teams to deliver excellent customer service
  • Teach and enforce Five Guys high quality and safety standards
  • Oversee daily restaurant operations to ensure cleanliness and efficiency
  • Participate in the Secret Shopper bonus program by maintaining operational excellence
  • Support crew members' development and provide guidance during shifts
  • Manage and resolve customer concerns promptly and professionally
  • Assist management in scheduling and inventory control

Job Criteria

Experience

Entry Level (1-2 years)


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