Five Guys logo

Shift Lead - 0248

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance

Job Description

Five Guys is a renowned fast-casual restaurant chain that specializes in delivering high-quality burgers and fries made from fresh ingredients. Founded with a focus on providing great food served in a clean environment, Five Guys prides itself on its friendly staff and exceptional customer service. The company emphasizes a culture of ownership among employees, encouraging them to be self-starters who take pride in their work. With a commitment to maintaining high standards of food quality and safety, Five Guys has developed a vibrant and inclusive workplace where having fun is just as important as delivering an outstanding dining experience. The restaurant's unique Secret Shopper bonus program rewards teams for upholding these high standards, providing opportunities for everyone to earn bonuses based on their performance.

The role of a Shift Leader at Five Guys is integral to the overall success of the restaurant. Shift Leaders bring leadership and expertise to the team, setting examples for crew members and guiding them to maintain the company’s commitment to excellence. As a Shift Leader, you are responsible for helping the team create an environment where customers leave impressed with the quality of service and food. This position offers a competitive wage starting at $16.00 per hour, supplemented by tips and bonuses, making it both financially rewarding and a solid step towards a management career. Shift Leaders enjoy working in a fast-paced, high-energy environment where teamwork and passion for food are at the core. They directly contribute to achieving operational goals by ensuring that daily restaurant activities run smoothly while fostering a positive, fun atmosphere for both employees and guests.

Five Guys is proud to offer benefits such as free meals during work hours, 401(k) plans, and medical, dental, and vision insurance options based on eligibility. The company values diversity and equal employment opportunities, striving to increase representation among women, people of color, veterans, and individuals with disabilities. This commitment is part of Five Guys’ larger vision to build a supportive and equitable workplace where all team members can thrive. If you are an energetic and motivated individual who enjoys leading by example and working with a dedicated team, the Shift Leader position at Five Guys presents an excellent opportunity to grow professionally while being part of a passionate and fun company culture.

Job Requirements

  • High school diploma or equivalent
  • Prior experience in a customer service or restaurant environment preferred
  • Ability to work flexible hours including nights and weekends
  • Strong leadership and organizational skills
  • Excellent communication skills
  • Ability to handle multiple tasks simultaneously
  • Commitment to delivering exceptional customer service

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a leadership role preferred
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Knowledge of food safety standards
  • Ability to motivate and lead a team
  • Basic math and cash handling skills

Job Duties

  • Provide leadership and guidance to restaurant crew members
  • Set an example by maintaining high standards of food quality and service
  • Teach and enforce company policies and procedures
  • Monitor restaurant operations to ensure efficiency and cleanliness
  • Participate in the Secret Shopper bonus program by upholding high service standards
  • Assist in managing shift scheduling and employee performance
  • Ensure compliance with food safety and health regulations

Job Criteria

Experience

Entry Level (1-2 years)


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