Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $16.00 - $1.00
Work Schedule
Flexible
Benefits
competitive base pay
Tips
bonus program
Free Meals
401(k)
Medical insurance
Dental Insurance
Vision Insurance
Job Description
Five Guys is a rapidly growing American fast casual restaurant chain known for its fresh, high-quality burgers and fries. Founded in 1986, Five Guys has cultivated a strong reputation for outstanding customer service, clean restaurants, and a friendly team-oriented environment. The company is passionate about serving food made from the freshest ingredients and maintaining the highest food safety standards. At Five Guys, employees are encouraged to take ownership of their roles in a positive and fun workplace culture. The company is committed to equal employment opportunity and strives to increase representation of women, people of color, veterans, and individuals with disabilities in all areas of the business. Five Guys participates fully in eVerify, ensuring compliance with employment eligibility verification laws.
The shift leader position at Five Guys plays a crucial role in maintaining the brand’s standard of excellence by providing leadership and guidance to the restaurant team. Shift leaders set examples through their work ethic, professionalism, and unwavering commitment to delivering an exceptional dining experience every day. This role combines frontline leadership with hands-on participation, helping to coach and train crew members to uphold Five Guys’ high standards in food preparation, cleanliness, guest interaction, and safety. Shift leaders also contribute directly to a positive work environment by fostering teamwork, motivating staff, and ensuring smooth operations during their shifts.
This position offers competitive pay starting at $16.00 per hour, along with tips and bonus opportunities through the company’s unique Secret Shopper program. Through this program, teams are rewarded financially for consistently meeting Five Guys’ quality and service benchmarks, making this role both rewarding and responsible. For individuals looking for a fast-paced, dynamic work setting with growth opportunities, this shift leader role serves as a key stepping stone toward management and career development within Five Guys. Employees are valued for their passion and dedication to food quality, customer service, and team success, and Five Guys provides a supportive environment where fun and professionalism coexist. Additional benefits include free meals during shifts, eligibility for medical, dental, and vision insurance, a 401(k) plan, and more. Overall, this opportunity is ideal for self-starters who thrive in energetic, customer-focused environments and want to grow their careers in the food service industry.
The shift leader position at Five Guys plays a crucial role in maintaining the brand’s standard of excellence by providing leadership and guidance to the restaurant team. Shift leaders set examples through their work ethic, professionalism, and unwavering commitment to delivering an exceptional dining experience every day. This role combines frontline leadership with hands-on participation, helping to coach and train crew members to uphold Five Guys’ high standards in food preparation, cleanliness, guest interaction, and safety. Shift leaders also contribute directly to a positive work environment by fostering teamwork, motivating staff, and ensuring smooth operations during their shifts.
This position offers competitive pay starting at $16.00 per hour, along with tips and bonus opportunities through the company’s unique Secret Shopper program. Through this program, teams are rewarded financially for consistently meeting Five Guys’ quality and service benchmarks, making this role both rewarding and responsible. For individuals looking for a fast-paced, dynamic work setting with growth opportunities, this shift leader role serves as a key stepping stone toward management and career development within Five Guys. Employees are valued for their passion and dedication to food quality, customer service, and team success, and Five Guys provides a supportive environment where fun and professionalism coexist. Additional benefits include free meals during shifts, eligibility for medical, dental, and vision insurance, a 401(k) plan, and more. Overall, this opportunity is ideal for self-starters who thrive in energetic, customer-focused environments and want to grow their careers in the food service industry.
Job Requirements
- Minimum of high school diploma or equivalent
- Prior experience in the food service or retail industry preferred
- Must be available to work flexible shifts including evenings and weekends
- Ability to stand for long periods and perform physical tasks
- Strong interpersonal and leadership skills
- Must pass background checks and eligibility verification
- Commitment to upholding company policies and standards
Job Qualifications
- High school diploma or equivalent
- Previous experience in a fast food or restaurant environment preferred
- Strong leadership and communication skills
- Ability to work in a fast-paced environment
- Basic understanding of food safety and sanitation practices
- Customer service-oriented mindset
- Ability to multitask and manage time effectively
Job Duties
- Lead restaurant teams to deliver excellent customer service
- Train and mentor crew members on Five Guys’ standards
- Ensure cleanliness and food safety compliance
- Oversee daily operations during shifts
- Participate in the Secret Shopper bonus program
- Motivate team members to maintain high energy and enthusiasm
- Handle customer inquiries and resolve issues effectively
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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