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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.50
Work Schedule
Standard Hours
Day Shifts
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability insurance
long-term disability insurance
Life insurance
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Sheraton Minneapolis Downtown is an upscale hotel located in the vibrant heart of downtown Minneapolis. Known for seamlessly blending luxury with convenience, the property offers guests unparalleled access to prominent city attractions such as The Minneapolis Convention Center, U.S. Bank Stadium, Target Field, and Nicollet Mall. This prime location is ideal for business travelers and tourists alike, providing a comfortable retreat after a day of exploration or work. Sheraton Minneapolis Downtown features modern, well-appointed rooms designed to enhance guest comfort with luxury bedding, spacious workstations, and flat-screen TVs. Guests can enjoy exquisite dining experiences at the onsite restaurant and relax... Show More
Job Requirements
- high school diploma or equivalent
- experience in a hotel or related field preferred
- familiarity with hotel management software and microsoft office suite
- excellent communication skills
- strong customer service orientation
- ability to multitask and remain organized in a fast-paced environment
- availability to work flexible shifts including evenings, weekends, and holidays
Job Qualifications
- high school diploma or equivalent
- prior experience in hospitality or customer service preferred
- proficiency with hotel management software
- strong communication and interpersonal skills
- ability to multitask and work under pressure
- basic knowledge of Microsoft Office suite
- problem-solving aptitude
- friendly and approachable demeanor
Job Duties
- greet and welcome guests in a warm and professional manner
- manage guest check-ins and check-outs efficiently
- handle guest reservations and room assignments accurately
- respond promptly and courteously to guest inquiries and requests
- coordinate with housekeeping and maintenance to ensure rooms are guest-ready
- process payments and maintain accurate financial records
- troubleshoot guest issues and provide timely solutions
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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