Shamin Hotels General Manager - Hampton Roads Region

Shamin Hotels is a leading hotel ownership and management company in the United States, recognized for its dynamic and diverse portfolio featuring some of the most renowned hotel brands, including IHG, Hyatt, Hilton, and Marriott. With a strong commitment to delivering exceptional guest experiences, Shamin Hotels prides itself on fostering supportive environments for its associates and driving growth in the communities it serves. The company’s strategic approach focuses on teamwork, ownership, and passionate service, which are deeply embedded in its operational philosophy and culture. As one of the largest players in the hospitality industry, Shamin Hotels combines the strength of multiple brands with a unified dedication to quality and guest satisfaction.

Currently, Shamin Hotels is seeking experienced and motivated Hotel General Managers to lead properties within the Hampton Roads region, including key areas such as Virginia Beach, Chesapeake, Norfolk, and Newport News. This full-time position offers a competitive salary range of $65,000 to $90,000 annually. The role is ideal for hands-on leaders who excel in balancing strategic leadership with the demands of day-to-day hotel operations.

The Hotel General Manager plays a pivotal role in the overall success of each property. This leadership role involves driving revenue growth, maintaining outstanding guest service standards, ensuring strict adherence to brand compliance, and cultivating strong, effective teams committed to excellence. The successful candidate will be responsible for spearheading the development and execution of business plans, managing budgets, and implementing revenue strategies that align with both corporate goals and brand standards. Overseeing the hiring, training, and professional development of department leaders and staff is crucial, as is fostering a positive workplace culture that emphasizes safety, inclusivity, and collaboration.

This position demands a proactive leader who can respond swiftly to challenges, harness guest feedback to improve service quality continuously, and nurture productive relationships with guests, associates, ownership, and brand representatives. Strong communication, problem-solving abilities, and leadership skills are essential to succeeding in this role. The ideal candidate is also expected to have experience working with hotel management systems related to IHG, Hilton, Hyatt, or Marriott brands.

In addition to competitive compensation, Shamin Hotels offers a comprehensive package of benefits, including medical, dental, vision coverage, 401(k) retirement plans, and paid time off. The company is committed to providing career growth opportunities within its expanding portfolio, supporting employee development, and creating an inclusive workplace where diversity is valued. Travel requirements are minimal but include occasional trips within the Hampton Roads and Richmond markets for conferences and training. The Hotel General Manager position represents an exciting opportunity for hospitality professionals who are ready to take their career to the next level, contribute meaningfully to a thriving company, and make a lasting impact in the communities where they operate.