Shamin Hotels General Manager - Hampton Roads Region

Shamin Hotels is a leading hotel ownership and management company in the United States, known for its dynamic and diverse portfolio that includes renowned brands such as IHG, Hyatt, Hilton, and Marriott. As one of the largest players in the hospitality industry, Shamin Hotels is committed to delivering exceptional guest experiences, supporting its associates, and contributing positively to the communities where it operates. The company prides itself on a culture that emphasizes teamwork, ownership, and passionate service, driving its properties towards excellence and sustainable growth.

The Hotel General Manager role within the Hampton Roads region represents a critical leadership position responsible for driving the overall success of multiple hotel properties. This full-time position offers a competitive salary range between $65,000 and $90,000 per year, and involves managing properties across several key cities including Virginia Beach, Chesapeake, Norfolk, and Newport News. The General Manager will serve as the strategic and operational leader of the hotel, tasked with ensuring the financial health of the property, maintaining high standards of guest service, and upholding strict compliance with brand requirements and company policies.

This role requires a hands-on, proactive leader who is skilled in balancing the nuances of daily hotel operations with long-term strategic planning. The General Manager will oversee all hotel departments, providing leadership that inspires high performance, accountability, and service excellence. A vital aspect of this position includes recruiting, training, and developing departmental leaders and staff to build a capable and motivated team. Additionally, the General Manager is expected to foster an inclusive and safe work environment that aligns with Shamin Hotels’ core values.

In terms of operational responsibilities, the General Manager will develop and implement business plans, prepare budgets, and drive revenue strategies aimed at maximizing profitability. Regular monitoring of guest feedback provides insights that the General Manager must leverage to continuously enhance service quality and guest satisfaction. Collaboration is key in this role, as the General Manager will build strong relationships not only with guests but also with associates, ownership groups, and brand representatives to ensure alignment and support.

Applicants for this role ideally hold a Bachelor’s degree in Hospitality Management, Business Administration, or a related field. Candidates are expected to have a minimum of three to five years of hotel management experience, with at least two years serving as a General Manager or Assistant General Manager within a branded full-service or select-service property. Experience working with systems and standards from major hotel brands like IHG, Hilton, Hyatt, or Marriott is highly preferred, as is the ability to travel occasionally within the Hampton Roads and Richmond markets for conferences and training sessions.

This is an attractive opportunity for seasoned hospitality leaders seeking to advance their careers with a reputable hotel management company. Shamin Hotels provides competitive compensation packages, including performance-based incentives and comprehensive benefits that cover medical, dental, vision, 401(k), and paid time off. In addition to fostering career growth across an expanding portfolio, Shamin Hotels champions diversity and inclusion, emphasizing equal opportunity for all employees regardless of race, color, religion, gender, sexual orientation, or other protected statuses. Joining Shamin Hotels means becoming part of a forward-thinking company dedicated to excellence in hospitality and community engagement.