Job Overview
Compensation
Type:
Salary
Rate:
Range $150,000.00 - $180,000.00
Benefits
Competitive salary with stock options
Hybrid working arrangement
100% medical, dental and vision coverage
401k plan
Paid parental leave
25 days annual leave plus public holidays and paid sick leave
Fun company culture with regular socials
Generous referral scheme
Brand new computer
Job Description
Synthesia is a pioneering tech company specialized in AI video communications, headquartered in Midtown, New York. Founded with a mission to revolutionize the way video content is created and shared, Synthesia has emerged as a leader in the AI-driven video production arena. By simplifying complex video creation processes, Synthesia empowers organizations to communicate more effectively, engaging audiences through visually captivating content without the need for traditional, time-consuming video production skills. With a client roster that includes some of the world’s leading brands like Heineken, Zoom, Xerox, and McDonald’s, Synthesia has demonstrated robust market acceptance and technological leadership. The company has... Show More
Job Requirements
- Bachelor's degree in Business, Management, Computer Science, or related field
- Proven track record in managing pilot projects and customer onboarding
- Experience working in a SaaS company
- Strong leadership capabilities
- Ability to manage complex projects and coordinate cross-functional teams
- Familiarity with CRM tools such as Salesforce
- Excellent communication skills
Job Qualifications
- Bachelor's degree in Business, Management, Computer Science, or related field
- Proven experience managing services within SaaS environments
- Leadership experience with ability to mentor teams
- Strategic thinker able to translate client needs into actionable plans
- Experience using data-driven insights to improve content effectiveness
- Strong project management skills with ability to meet deadlines
- Proficient with CRM systems, preferably Salesforce
- Excellent interpersonal and communication skills
Job Duties
- Design, implement, and oversee pilot projects to showcase Synthesia's strategic value
- Manage comprehensive customer onboarding process coordinating cross-functional teams
- Collaborate with Sales, Customer Success, and Product teams to align onboarding and pilot strategies
- Develop and refine onboarding methodologies to enhance client engagement and adoption
- Establish and monitor key performance indicators for onboarding and pilots to track success
- Collect and analyze client feedback to improve service offerings and satisfaction
- Advocate for client needs and drive exceptional service delivery
Job Location
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