
Service Valet/Lot Attendant (A minimum of 3 years with a valid CA DL)
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $17.00 - $17.50
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development opportunities
Job Description
The hiring establishment for the Valet/Porter position is a professional auto service dealership known for delivering high-quality automotive maintenance and customer care. This organization is committed to ensuring that every visitor experiences a seamless and convenient interaction, from entering the service lot to retrieving their vehicle. Operating within a fast-paced and dynamic environment, this company places a strong emphasis on safety, customer satisfaction, and operational efficiency. The company culture values diligence, punctuality, and respect for both vehicles and clients, making it a great workplace for those seeking a progressive and stable career in the automotive service industry. The position offered is full-time, and the pay scale includes a base hourly compensation ranging from $17.00 to $17.50, reflecting the importance of this role within the service team.
The Valet/Porter role, also referred to as the Service Lot Attendant/Valet, is essential in the smooth operation of the dealership’s service department. This position requires someone who is responsible for efficiently moving customer vehicles around the service lot to maintain an organized flow of traffic and to increase customer convenience. The role demands attention to detail as it involves inspecting vehicles for any damage both upon service intake and before customer delivery. The valet/porter must also ensure that the parking lot is kept in a neat and orderly condition free from debris and hazards. In addition to general parking duties, the position entails assisting with moving disabled vehicles around the service area, managing keys and repair orders, and using protective covers on vehicle interiors to maintain their condition throughout servicing.
Moreover, the role extends beyond vehicle management. This position plays a customer-facing part by shuttling clients to and from the dealership, ensuring customer comfort and satisfaction. It requires adherence to established safety protocols and dealership policies, including dress code and confidentiality of customer and dealership information. The valet/porter is a pivotal part of the team, exemplifying the organizational culture and ensuring others do the same, which contributes to a professional and respectful work environment. Strict punctuality and a readiness to engage productively at the start of shifts are key to success in this role. The job also involves cleaning and maintaining vehicles, managing waste disposal, and promptly reporting any safety or security concerns to management.
Overall, this position is perfect for an individual seeking to work in the automotive service sector with a focus on vehicle care, customer support, and operational excellence. It offers a competitive pay range and the opportunity to contribute significantly to the customer experience and dealership efficiency, making it an attractive career choice for proactive and responsible individuals.
The Valet/Porter role, also referred to as the Service Lot Attendant/Valet, is essential in the smooth operation of the dealership’s service department. This position requires someone who is responsible for efficiently moving customer vehicles around the service lot to maintain an organized flow of traffic and to increase customer convenience. The role demands attention to detail as it involves inspecting vehicles for any damage both upon service intake and before customer delivery. The valet/porter must also ensure that the parking lot is kept in a neat and orderly condition free from debris and hazards. In addition to general parking duties, the position entails assisting with moving disabled vehicles around the service area, managing keys and repair orders, and using protective covers on vehicle interiors to maintain their condition throughout servicing.
Moreover, the role extends beyond vehicle management. This position plays a customer-facing part by shuttling clients to and from the dealership, ensuring customer comfort and satisfaction. It requires adherence to established safety protocols and dealership policies, including dress code and confidentiality of customer and dealership information. The valet/porter is a pivotal part of the team, exemplifying the organizational culture and ensuring others do the same, which contributes to a professional and respectful work environment. Strict punctuality and a readiness to engage productively at the start of shifts are key to success in this role. The job also involves cleaning and maintaining vehicles, managing waste disposal, and promptly reporting any safety or security concerns to management.
Overall, this position is perfect for an individual seeking to work in the automotive service sector with a focus on vehicle care, customer support, and operational excellence. It offers a competitive pay range and the opportunity to contribute significantly to the customer experience and dealership efficiency, making it an attractive career choice for proactive and responsible individuals.
Job Requirements
- High school diploma or equivalent
- valid driver’s license
- clean driving record
- ability to work flexible hours including weekends
- physical ability to stand and walk for extended periods
- ability to lift up to 50 pounds
- excellent customer service skills
- punctuality and reliability
- ability to follow instructions and safety protocols
Job Qualifications
- High school diploma or equivalent
- prior experience in valet, porter, or automotive service environment preferred
- good driving record
- ability to operate vehicles safely
- strong attention to detail
- good communication skills
- ability to work independently and as part of a team
- basic knowledge of vehicle care and maintenance
Job Duties
- Maintain the parking lot in a neat and organized manner, free of debris and fluid leaks
- regularly check to make sure that all vehicles in parking lot are locked and secure
- assist in moving disabled vehicles in or around the Service Department
- retrieve customer vehicles from the parking lot when their bill is paid or as directed by the cashier
- inspect vehicle and record on the repair order any vehicle damage present when the vehicle is taken in for service
- deliver keys and repair order hard copies to the appropriate Group Leaders workstation immediately after parking a vehicle in the service parking lot
- inspect each vehicle for lot damage that may have been done during the vehicle’s stay in the Service Department, reporting any damage to management immediately
- keep service drive traffic flowing by parking vehicles in designated parking areas after service write-up and damage inspection is complete
- install disposable seat covers, steering wheel covers, floor mats and ID tags in all vehicles taken in for service
- prior to returning a completed vehicle to a customer, remove the seat covers, steering wheel covers, floor mats and ID tags installed when the vehicle was taken in for service
- wash all vehicles in for service before delivery to client in a timely manner
- inspect all vehicles for grease or other stains or debris that may have incurred in service cleaning them up immediately using the materials and techniques specified by management
- keep waste cans emptied and haul bulky waste items to dumpster on scheduled days and as needed
- shuttle clients to and from the dealership as needed
- immediately report to Management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees, or its customers
- adhere to work schedule and arrive at work before your scheduled start time and be at your work station productively engaged by the scheduled time
- comply with all safety rules and use all appropriate safety and personal protection equipment as required
- adhere to established dress code policy at all times
- safeguard customer and Dealer information per established policy
- exemplify organizational culture and hold others in department accountable for doing the same
- accomplish all current and future tasks as appropriately assigned or requested
- perform other related duties as may be assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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