Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $18.00
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Work Schedule

Standard Hours
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Benefits

Paid holidays
vacation
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance

Job Description

Land Rover Tacoma is a distinguished automobile dealership operating under the O'Brien Auto Group umbrella. The dealership proudly represents the Land Rover brand, known globally for its luxury and high-performance vehicles designed to perform impeccably both on and off-road. Situated in Tacoma, this dealership offers top-tier automotive sales and service experiences to its diverse clientele. Being part of a well-established auto group, Land Rover Tacoma combines exceptional customer service with a commitment to quality, providing a rewarding work environment for its employees.

The dealership is currently seeking a Service Valet to join its dynamic team. This position is ideal for individuals who are hardworking, friendly, and enjoy engaging with people. Prior customer service experience is preferred, as the role revolves around interacting with customers and ensuring their vehicles are handled with the utmost care. This job offers an hourly wage of $18.00 and includes a comprehensive benefits package for eligible employees.

The Service Valet role is pivotal to the smooth operation of the service department. The incumbent will be responsible for the care, security, and transportation of customer vehicles, company cars, and visitor vehicles within the dealership premises and between vendor locations. Additionally, this role entails providing exceptional customer service by warmly greeting customers and guests upon arrival, assisting with vehicle check-in and check-out processes, and facilitating the use of loaner cars.

In fulfilling these duties, the Service Valet acts as the first point of contact in the service drive, creating a welcoming atmosphere while efficiently directing customers to the appropriate departments. The position demands a reliable, safety-conscious individual with a professional demeanor who can maintain high standards of cleanliness, appearance, and driving conduct. The Service Valet will also perform various tasks including vehicle washing, fueling, shuttle driving, and maintaining the cleanliness of parking facilities.

Land Rover Tacoma values teamwork and professionalism and expects the Service Valet to work cooperatively with all company personnel. Candidates must be available to fill in shifts as needed and be prepared to adhere strictly to company policies, including non-discrimination and harassment guidelines. The dealership places a strong emphasis on safety and expects employees to undergo proper training and consistently follow safety protocols when handling chemicals and equipment.

Overall, this position offers the opportunity to be part of a reputable dealership with a strong brand presence, working in an environment that fosters growth, respect, and customer satisfaction. Eligible employees benefit from a supportive package including paid holidays, vacation time, medical, dental, vision coverage, and a 401(k) plan with company matching. Land Rover Tacoma also prides itself on being an equal opportunity employer and maintaining a drug-free workplace, demonstrating its commitment to a healthy and inclusive work environment.

Job Requirements

  • High school diploma or equivalent
  • previous customer service experience preferred
  • valid Washington State driver’s license
  • clean driving record
  • ability to lift and carry up to 50 pounds occasionally
  • ability to work flexible hours including filling in shifts
  • ability to follow safety protocols and company policies
  • availability for regular attendance and timeliness

Job Qualifications

  • High school diploma or equivalent
  • previous customer service experience preferred
  • valid Washington State driver’s license
  • clean driving record
  • ability to lift and carry up to 50 pounds occasionally
  • excellent interpersonal and communication skills
  • ability to work flexible hours and fill in shifts as needed
  • knowledge of safe vehicle handling and cleaning procedures
  • ability to maintain professional appearance and demeanor

Job Duties

  • Facilitate the flow of vehicles through the service drive, parking lot and between facilities
  • Drive vehicles through car wash system, performing and/or assisting with the car wash process
  • Clean the interior glass of the vehicle and dust the interior console area
  • Under direction of valet supervisor on duty, fuel and clean loaner cards daily
  • Transport sales demo cars back to designated storage on the property
  • Report to management in the following order: service manager, and general manager
  • Perform other job descriptions as directed or scheduled, i.e., car wash, shuttle driver, shop maintenance
  • Maintain all outside parking lots
  • Drive in a safe and legal manner
  • Maintain good customer and employee relations
  • Report all important customer comments to management
  • Maintain a high level of personal cleanliness, hygiene, grooming and appearance
  • Wear required uniform and follow dress code
  • Maintain clean driving record and current Washington State drivers license
  • Be available to fill in shifts whenever possible
  • Perform other duties as assigned by management
  • Regular attendance and timeliness is essential
  • Work in cooperative, positive and professional manner with all personnel in the company
  • Treat members of the public and customers in a courteous and non-discriminatory manner
  • Maintain professional demeanor while at work
  • Must conform to company policy regarding non-discrimination and harassment

Job Criteria

Experience

Mid Level (3-7 years)


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