Service Technician III (Hilo)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $25.50 - $35.75
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Life insurance
Employee assistance program
Professional development opportunities

Job Description

The hiring organization is a reputable company specializing in gas services, encompassing residential, commercial, and industrial sectors. Recognized for its commitment to safety, quality workmanship, and exemplary customer service, the company maintains a strong presence within the utility services industry. Operating with a clear organizational structure, the company employs skilled technicians capable of providing efficient installation, inspection, testing, adjustment, and repair of various gas utilization appliances and systems. The organization emphasizes continual employee training, safety compliance, and adherence to industry regulations including DOT, OSHA, and NFPA standards. This full-time position is for a Service Technician III, a critical role within the company that involves performing skilled and moderately complex tasks related to gas appliances and equipment. The position demands thorough knowledge of gas usage systems and the ability to work independently and safely. Service Technician II responsibilities are foundational to this role; however, a Service Technician III handles more complex service calls, troubleshooting, and repairs. Key responsibilities include inspecting, testing, and repairing appliances, detecting gas leaks using specialized equipment, and responding to emergency situations like gas leaks, fires, or explosions. This role also includes administrative responsibilities such as preparing reports and data entry. The technician drives service trucks, maintains necessary supplies, and supports other roles such as tank truck driver or meter reader as needed. Candidates for this position must demonstrate expertise in gas systems, safety rules, and company operating procedures, with an emphasis on customer service and tactful communication. The role requires physical fitness due to the nature of the work in confined spaces, occasional heavy lifting, and exposure to gas fumes. Technicians will work a flexible schedule that includes weekends, holidays, and emergency call-outs. This position is a progressive role within the company, designed to develop expertise for more advanced assignments. The role demands valid licensing, including a Class B CDL with Hazardous Material endorsement and compliance with medical certification requirements. Overall, this role suits technically skilled individuals with a gas service background, commitment to safety, and excellent interpersonal skills. The company's environment fosters professional growth, continuous learning, and customer-focused service. Join a well-established organization dedicated to providing safe, reliable, and efficient gas appliance services for diverse customers.

Job Requirements

  • Must be a high school graduate or equivalent
  • possess approximately 18 months of gas service work experience including at least one year of repairing and servicing gas appliances
  • valid Class B CDL license with Hazardous Material endorsement and no restrictions on air brakes or transmission
  • valid Medical Examiner's Certificate per 49 CFR regulations
  • appropriate clearance certificate such as TWIC
  • successfully completed DOT, OSHA, and NFPA required courses and maintain passing scores
  • ability to pass continuing refresher courses
  • demonstrated safe driving record
  • ability to perform moderate to heavy physical work including lifting appliances like ranges and refrigerators
  • no back or serious eye limitations including color blindness
  • no claustrophobia
  • ability to work indoors and outdoors including confined spaces
  • willing to work weekends, holidays, nights, and emergency call outs
  • proficient in using tools, equipment, and computers
  • effective and courteous communication skills
  • flexibility and adaptability to changing work conditions

Job Location

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