Service Technician ($1,000 Sign-On Bonus)

Madison, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $25.00 - $30.00

Benefits

$1,000 Sign-on Bonus

Competitive hourly wage $25-$30 based on experience

Comprehensive training programs

Health Insurance

Dental Insurance

Paid Time Off

generous vacation packages

Job Description

Hines is a globally recognized real estate investment, development, and management firm with a 65-year history of excellence and innovation. Known for its strategic approach to real estate that blends local expertise with global insight, Hines manages a diverse portfolio valued at $93.2 billion, covering property types including living, office, retail, mixed-use, logistics, and life science projects. These projects are designed not only to enhance value for investors but also to improve urban environments and pioneer sustainable building practices.

The company prides itself on a culture that values people as the core of its success, supported by a... Show More

Job Requirements

High school diploma or equivalent
One or more years of property maintenance or related experience
EPA Type I & II or Universal certification strongly preferred
Ability to obtain required city and/or government licenses or permits
General knowledge of plumbing, electrical, carpentry, HVAC, and appliances
Excellent interpersonal and communication skills
Attention to detail and strong organizational skills
Ability to multitask effectively
Willingness to work on-call and overtime as necessary
Capable of working indoors 80% and outdoors 20% of the time
Physical ability to lift over 25 lbs, climb stairs and ladders, access confined spaces, and use manual dexterity
Availability to work various shifts including early morning, late evening, weekends, and holidays
Computer skills to administer work order programs
Basic math skills

Job Qualifications

High school diploma or equivalent from an accredited institution preferred
One or more years of property maintenance or related experience
EPA Type I & II or Universal certification strongly preferred for refrigerant recycling
Obtain required city and/or government licenses or permits as applicable, such as EPA refrigerant certification and pool & spa operator license
General knowledge of plumbing, electrical, carpentry, HVAC, and appliances
Excellent interpersonal and communication skills
Attention to detail, organization, and strong multitasking abilities
Ability to work on an on-call schedule and overtime as needed
Ability to work indoors approximately 80% and outdoors 20% of the time
Physical capability to lift 25 lbs or more, climb stairs and ladders, access confined spaces, and use full manual dexterity
Meet shift requirements including early mornings, late evenings, weekends, and holidays

Job Duties

Complete assigned work orders generated from requests for service in a timely manner
Oversee the property grounds and amenities by performing general cleaning such as trash and debris disposal, pressure washing breezeways and pool areas, and painting curbs and signage as needed
Diagnose property issues proactively and provide solutions aligned with Hines policies, standards, and code requirements
Identify areas for improvement and suggest efficiency and productivity enhancements
Prepare vacant apartment homes for leasing and new move-ins by inspecting, scheduling contractors and vendors, and completing maintenance tasks
Handle all documentation and paperwork completely without disrupting other service requests
Practice proper safety techniques with mechanical or electrical equipment and report any injuries, accidents, or safety issues
Support cost-cutting and expense control by verifying parts suitability for repair rather than replacement
Follow guidelines for safe use and return of tools, testing equipment, and safety devices
Notify supervisor about necessary supplies and evaluate reorder needs without waste
Understand and follow emergency procedures
Adjust and operate fire alarm and life safety systems
Demonstrate functional knowledge of Hines policies and standards
Operate, maintain, and repair mechanical, appliance, electrical, plumbing, and HVAC equipment
Complete all required training programs within designated timeframes
Use computer skills to manage work order programs and building operations
Compute basic mathematical equations

Job Location

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