Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
On-call
Weekend Shifts
Benefits
Company Vehicle
Fuel card
Paid training
Company tools and technology
competitive pay
Overtime opportunity
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)
Paid Time Off
career opportunities
Job Description
Best Beverage Equipment Service (BBES) is a specialized service organization committed to maintaining and optimizing some of the most prominent commercial beverage equipment in various sectors including offices, hospitality, convenience retail, and foodservice environments. BBES operates as a dedicated division within a larger Fortune 500 company, providing solid backing in terms of resources, stability, and comprehensive benefits. The company's technicians are experts in beverage system servicing, not generalists, which highlights the specialized nature of the work and the company's dedication to excellence in this niche. BBES technicians play a vital role in ensuring that commercial beverage equipment such as coffee machines, soda fountains, and frozen beverage systems operate efficiently and reliably to enhance the customer experience across various industries.
The role of the BBES Service Technician is dynamic and highly skilled, designed for field-based professionals who take pride in technical expertise and independence. These technicians are responsible for a range of tasks including servicing, installing, and maintaining commercial beverage and related foodservice equipment directly at client locations. A unique aspect of this role is that technicians dispatch directly from their homes rather than a central location, managing their routes autonomously and operating with significant independence. This setup necessitates a high level of professionalism, strong mechanical aptitude, and the ability to competently handle electrical, plumbing, and refrigeration-adjacent systems. The position offers autonomy while still providing substantial support through training, leadership, and necessary tools, all backed by the infrastructure of a major corporation.
The ideal candidate for this role is not only technically skilled but also customer-focused, capable of building strong client relationships through clear and professional communication. BBES emphasizes a culture of learning and growth; therefore, candidates who may not yet have experience in all technical areas are encouraged to apply, as BBES provides the training needed to develop these skills. The company values individuals who are driven, curious, and willing to learn, ensuring that each technician can succeed and contribute meaningfully to the team. The role also offers competitive pay with opportunities for overtime, along with a full suite of benefits including medical, dental, vision, life insurance, 401(k), and paid time off. Additionally, technicians receive company vehicles and equipment, facilitating their ability to work efficiently and safely.
BBES technicians enjoy the benefit of working independently in their communities while having the support and resources of a Fortune 500 organization behind them, making this a unique and rewarding career opportunity in the skilled trades industry. This role is ideal for those who want the challenge and satisfaction of specialized fieldwork, the chance to develop valuable technical skills, and the perks and stability afforded by a leading company in the service industry. The commitment to equal employment opportunity and a supportive workplace culture further highlights BBES and its parent company Aramark's dedication to employee growth and inclusivity.
The role of the BBES Service Technician is dynamic and highly skilled, designed for field-based professionals who take pride in technical expertise and independence. These technicians are responsible for a range of tasks including servicing, installing, and maintaining commercial beverage and related foodservice equipment directly at client locations. A unique aspect of this role is that technicians dispatch directly from their homes rather than a central location, managing their routes autonomously and operating with significant independence. This setup necessitates a high level of professionalism, strong mechanical aptitude, and the ability to competently handle electrical, plumbing, and refrigeration-adjacent systems. The position offers autonomy while still providing substantial support through training, leadership, and necessary tools, all backed by the infrastructure of a major corporation.
The ideal candidate for this role is not only technically skilled but also customer-focused, capable of building strong client relationships through clear and professional communication. BBES emphasizes a culture of learning and growth; therefore, candidates who may not yet have experience in all technical areas are encouraged to apply, as BBES provides the training needed to develop these skills. The company values individuals who are driven, curious, and willing to learn, ensuring that each technician can succeed and contribute meaningfully to the team. The role also offers competitive pay with opportunities for overtime, along with a full suite of benefits including medical, dental, vision, life insurance, 401(k), and paid time off. Additionally, technicians receive company vehicles and equipment, facilitating their ability to work efficiently and safely.
BBES technicians enjoy the benefit of working independently in their communities while having the support and resources of a Fortune 500 organization behind them, making this a unique and rewarding career opportunity in the skilled trades industry. This role is ideal for those who want the challenge and satisfaction of specialized fieldwork, the chance to develop valuable technical skills, and the perks and stability afforded by a leading company in the service industry. The commitment to equal employment opportunity and a supportive workplace culture further highlights BBES and its parent company Aramark's dedication to employee growth and inclusivity.
Job Requirements
- High school diploma or GED required
- prior experience performing repairs on mechanical equipment
- solid working knowledge of small electrical appliances and mechanical systems
- willingness and ability to learn plumbing connections including water sources, drainage, copper, braided, and PEX lines
- experience using common hand and power tools
- ability to use diagnostic tools, testing equipment and mobile technology
- strong written and verbal communication skills in English
- ability to work independently with minimal supervision and manage time effectively
- valid driver’s license with an acceptable driving record
Job Qualifications
- High school diploma or GED
- prior experience performing repairs on mechanical equipment, preferably commercial beverage or foodservice equipment
- solid working knowledge of small electrical appliances and mechanical systems
- willingness and ability to learn plumbing connections including water sources, drainage, copper, braided, and PEX lines
- experience using common hand and power tools
- ability to use diagnostic tools, testing equipment such as volt/ohm meters, and mobile technology
- strong written and verbal communication skills in English
- ability to work independently with minimal supervision and manage time effectively
- valid driver’s license with an acceptable driving record
- experience with soda fountain, coffee, frozen beverage, refrigeration, or foodservice equipment preferred
- prior field service or route-based technician experience preferred
- technical certifications or manufacturer training preferred
Job Duties
- Receive and respond to dispatched service calls and installations within assigned territory, dispatching directly from home
- diagnose mechanical, electrical, and plumbing-related equipment issues and determine appropriate corrective action
- repair, refurbish, calibrate, and maintain commercial beverage equipment including coffee, soda fountain, frozen beverage, and related systems
- perform preventative maintenance, emergency service calls, surveys, and new equipment installations
- visually inspect, test, and listen to equipment to identify malfunctions
- replace worn or defective parts, realign and adjust components, and test equipment operation following repair
- maintain accurate and timely documentation of all work performed using company-provided mobile technology
- track maintenance, repairs, parts usage, and asset verification in company systems
- maintain service vehicle, tools, and parts inventory in a clean, organized, and safe condition
- build and maintain strong customer relationships by communicating clearly, professionally, and proactively
- operate company vehicle safely and in compliance with fleet and safety policies
- participate in overtime, on-call, or weekend service coverage as business needs require
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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