Service Team (P1-1348555-1)

Panda Restaurant Group, Inc., founded in 1983 in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States. With nearly 2,800 locations globally, Panda is committed to delivering exceptional Asian dining experiences through a strong family-oriented culture that inspires team members to enhance their lives. The company is dedicated to fostering a positive and inclusive workplace, valuing diversity and equal opportunity for all employees. Their mission extends beyond great food; they actively contribute to the communities they serve through initiatives like Panda Cares, which allows employees to participate in meaningful community service and impact.

The Service Team Associate role at Panda is designed for individuals who thrive in a lively, fast-paced environment and enjoy creating a welcoming and friendly atmosphere for guests. This position is perfect for team players who are eager to learn, grow, and contribute to a supportive workplace where colleagues become friends. Panda offers flexible scheduling, competitive pay ranging between $21 and $24 per hour depending on work location and experience, and comprehensive benefits for eligible associates. No prior experience is necessary as thorough, hands-on training is provided to prepare associates for success. This role is an excellent opportunity for those seeking skill development and career advancement in the hospitality and food service industry, including potential growth into management positions.

As a Service Team Associate, your primary responsibility is to deliver exceptional dining experiences to guests, from greeting and serving food to handling payments efficiently and courteously. The role requires maintaining high standards of cleanliness and food quality in compliance with operational and safety procedures. Team members may rotate through various positions such as front counter, drive-through, and kitchen stations, gaining versatile experience while contributing to the daily goals of the store. Panda emphasizes teamwork, a positive attitude, and a fun working environment to keep the team motivated and engaged.

Safety and physical demands are important aspects of this position. Associates must be able to stand for extended periods, lift up to 50 pounds, and perform tasks in a hot, fast-paced kitchen environment. Effective communication skills and the ability to adapt to shifting priorities and potential conflicts are essential. Some locations may require food handler certification, which associates must obtain at their own expense. Panda Restaurant Group also complies fully with ADA requirements to accommodate applicants and employees with disabilities, ensuring an equitable hiring and working process.