Service Team Member-Cashiering & Fright Flow-High Energy Required

Vancouver, WA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $17.00 - $19.00

Benefits

Health insurance (medical, dental, vision)

Paid Time Off

Tuition Assistance

generous employee discounts

Comprehensive training programs

Employee assistance program

flexible scheduling options

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada as well as online at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become a prominent name in arts and crafts retail, serving millions of customers each year with a wide range of materials, supplies, and services for all creative endeavors. Michaels also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace, further expanding its footprint in supporting creativity and artistry. The company prides itself... Show More

Job Requirements

Must be at least 16 years or older
retail and/or customer service experience preferred
ability to stand for extended periods
ability to lift heavy boxes and use ladders
availability to work nights, weekends, and early mornings
ability to follow company policies and procedures
excellent customer service skills
ability to work in a fast-paced environment
ability to engage with customers and promote programs
willingness to perform physical store duties

Job Qualifications

Retail and/or customer service experience preferred
ability to remain standing for long periods of time
ability to move throughout the store
able to perform physical tasks such as bending, lifting, carrying, reaching, and stretching
strong communication and interpersonal skills
positive attitude and ability to handle difficult situations respectfully
ability to follow standard operating procedures and safety programs
willingness to learn and cross train in additional areas such as Custom Framing

Job Duties

Help customers shop, locate products, and provide them with solutions
provide a fast and friendly checkout experience
execute cash handling to standards
engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
educate customers on the Voice of Customer (VOC) survey
assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
participate in the truck unload, stocking, and planogram (POGs) processes
complete merchandise recovery and maintenance including merchandise return/go back process and general store recovery
perform Store In Stock Optimization (SISO) and AD set duties as assigned
support shrink and safety programs
adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
interact with others positively and respectfully
promote commitment to the organization's vision and values
serve as a role model for other Team Members
cross trained in Custom Framing selling and production
other duties as assigned

Job Location

You may be also interested in: