Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $11.00 - $16.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Job Description
The Michaels Companies Inc. is a leading retail company specializing in arts, crafts, framing, floral, and home décor, with over 1,300 stores across 49 states in the U.S. and Canada. Established in 1973 and headquartered in Irving, Texas, Michaels has grown to become North America's premier creative destination where customers of all ages and backgrounds can explore and fuel their creative passions. The company also operates an online marketplace and owns Artistree, a specialist in custom and specialty framing, as well as MakerPlace by Michaels, a platform showcasing handmade goods. Michaels values creativity, inclusivity, and community connection, providing a welcoming... Show More
Job Requirements
- Be at least sixteen (16) years or older
- Ability to remain standing for long periods of time
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Ability to work nights, weekends, and early mornings
- Willingness to engage in the interactive process for accommodation if needed
Job Qualifications
- Retail and/or customer service experience preferred
- Ability to engage customers in a positive and respectful manner
- Ability to follow company policies and procedures
- Basic cash handling skills
- Ability to work in a team environment
- Good communication skills
- Ability to perform physical tasks related to stocking and merchandise handling
Job Duties
- Help customers shop, locate products, and provide them with solutions
- Provide a fast and friendly checkout experience
- execute cash handling to standards
- Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
- Educate customers on the Voice of Customer (VOC) survey
- Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
- Participate in the truck unload, stocking, and planogram (POGs) processes
- Responsible to complete merchandise recovery and maintenance including the merchandise return/go-back process and general store recovery
- Perform Store In Stock Optimization (SISO) and AD set duties as assigned
- Support shrink and safety programs
- Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance
- Interact with others in an accepting and respectful manner
- Cross trained in Custom Framing selling and production
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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