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El Pollo Loco logo

Service Team Member

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $20.00
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Work Schedule

Flexible
Day Shifts
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Benefits

competitive pay
no overnight hours
employee discount on food
Career growth potential
flexible schedule
Medical insurance
Dental Insurance
Vision Insurance
Paid sick time
Employee assistance program
flexible spending accounts
legal insurance
Pet insurance
401(k) plan with Company Match
Discounts on theme parks, movie tickets, sports events, hotels and more

Job Description

El Pollo Loco is a renowned fast-casual restaurant chain specializing in fire-grilled chicken and Mexican-inspired cuisine. Known for its commitment to quality, flavor, and exceptional service, El Pollo Loco has built a strong reputation and loyal customer base across numerous locations. The company places a significant emphasis on teamwork, positive work environments, and career advancement opportunities. With competitive pay and benefits, El Pollo Loco aims to create a workplace where employees feel valued and motivated to grow within the organization. Their philosophy is centered on a welcoming culture that encourages passion, creativity, and energy among its team members.

The... Show More

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to work flexible hours including evenings, weekends, and holidays
  • Must be able to stand for extended periods
  • Ability to handle cash transactions accurately and professionally
  • Must be at least 18 years old

Job Qualifications

  • Previous experience in customer service or food service preferred but not required
  • Strong communication and interpersonal skills
  • Ability to work effectively within a team
  • Basic math and cash handling skills
  • Ability to follow company procedures and maintain food safety standards
  • Positive attitude and dedication to providing excellent customer service

Job Duties

  • Work collaboratively with restaurant team members and management to achieve operational goals, maintain a positive work environment, and uphold company standards
  • Greet and assist customers with their orders in a friendly and helpful manner
  • Continuously strive to meet or exceed customer expectations and satisfaction
  • Assist in preparing food items in strict compliance with company recipes and procedures, including preparation and assembly of menu items, shredding chicken, preparing salsa, dressing, and condiment packing
  • Process and assemble customer orders efficiently, ensuring accuracy and timeliness
  • Use suggestive selling to complete the customer experience and increase sales

Job Criteria

Experience

No experience required


Job Location

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