Service Team

Panda Restaurant Group, Inc. is a prominent family-owned American Chinese restaurant concept that was founded in Glendale, California, in 1983. Since its inception, Panda has grown to become the largest restaurant group of its kind in America, with close to 2,800 locations globally. This impressive growth is a testament to the company’s unwavering commitment to delivering exceptional Asian dining experiences to guests worldwide. Panda Restaurant Group embraces family values and fosters an inspiring work environment where employees are motivated to better their lives. They emphasize a culture of inclusion, community impact through initiatives like Panda Cares, and continuous learning. The company is well-regarded for providing employees with opportunities to develop their skills, advance their careers, and contribute positively to their communities. Panda Restaurant Group is an equal opportunity employer dedicated to ensuring a discrimination-free workplace, respecting diversity across gender, race, religion, sexual orientation, disability, and more. They are committed to providing reasonable accommodations to individuals with disabilities to promote an inclusive hiring and work environment.

The role of Service Team Associate at Panda Restaurant Group is designed for friendly team players who have a passion for creating a warm and welcoming environment for guests and delivering outstanding service. This position offers an opportunity to thrive in a safe, supportive, and fun work atmosphere where team members often become friends. Experience is not required as comprehensive training is provided to prepare new hires for success in the role. The Service Team Associate will be responsible for delivering an exceptional dining experience by greeting guests, serving food, handling payments, and maintaining store cleanliness and appearance. This role requires adaptability as associates may work in various positions such as front counter, drive-through, or kitchen within a fast-paced environment. The company values efficiency and teamwork, encouraging associates to work collaboratively to meet daily goals and contribute to a positive workplace culture.

Employees in this position benefit from flexible scheduling and competitive pay within the range of $22 to $25 per hour, where individual pay is influenced by location and experience. Additional perks include free meals during shifts and access to a comprehensive benefits package for full-time employees. Benefits encompass medical, vision, and dental insurance, voluntary short-term disability, cancer income protection insurance, Health Care and Dependent Care Flexible Spending Accounts, a 401K plan with company match, paid vacation and sick leave, bereavement and funeral leave, and a unique Leave Share Program. Panda Restaurant Group also provides associate discounts across multiple brands, referral bonuses, paid hands-on training, ongoing career and leadership development, and opportunities for growth into management roles.

Overall, the Service Team Associate position at Panda Restaurant Group is ideal for individuals seeking a dynamic work environment where they can develop valuable skills, grow their career, and be part of a company that gives back to its communities. Candidates will be expected to perform physical tasks such as preparing hot and cold foods, lifting up to 50 pounds, standing for extended periods, and effectively communicating in a busy, fast-paced setting. The company also emphasizes the importance of safety, cleanliness, and operational standards in delivering fresh, quality food to every guest. If you are a friendly, helpful individual who enjoys working with others and providing excellent guest experiences, this role offers an excellent opportunity to join a reputable organization passionate about its people and community.