Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Great pay
free meals while working
Medical insurance
Vision Insurance
Dental Insurance
Voluntary Short-Term Disability Insurance
Cancer income protection insurance
Health care flexible spending accounts
dependent care flexible spending accounts
401K with company match
Vacation leave
sick leave
bereavement/funeral leave
leave share program
associate discounts
Referral Bonus
Opportunity to give back to your community
Hands-on paid training
Career Development
Leadership development
Opportunities for growth into management positions

Job Description

Panda Restaurant Group, Inc. is the largest family-owned American Chinese restaurant concept in the United States, founded in 1983 in Glendale, California. With nearly 2,800 locations globally, Panda Restaurant Group is dedicated to delivering exceptional Asian dining experiences through a culture that inspires and enriches the lives of its team members. The company embraces strong family values and emphasizes community involvement through initiatives like Panda Cares, which allow employees to actively contribute to their local communities. Working at Panda means being part of an organization that not only values teamwork and growth but also fosters a safe and supportive work environment where colleagues often become friends. This company is committed to equal employment opportunity and diversity, ensuring a workplace that respects and values individual differences. They are committed to compliance with all federal, state, and local laws, including those pertaining to accommodations under the Americans with Disabilities Act (ADA).

The role of Service Team Associate at Panda offers an engaging opportunity to be a frontline ambassador of the Panda brand by delivering excellent customer service and ensuring a pleasant dining experience for all guests. Service Team Associates are responsible for greeting guests warmly, serving food, handling payments, and maintaining cleanliness and food safety standards within the restaurant. This position is ideal for individuals who thrive in fast-paced environments and enjoy working collaboratively with team members to achieve daily operational goals. Whether it is working at the front counter, drive-through, or in the kitchen, associates gain broad experience and hands-on training that can help them grow within the company. New team members receive comprehensive on-the-job paid training regardless of previous experience, as the company values friendly, helpful attitudes and a willingness to learn. In addition to work tasks, associates benefit from flexible scheduling, competitive wages, free meals during shifts, and a wide range of health and financial benefits for full-time employees, further supporting their career development and personal well-being. This role not only offers a job but the potential for career advancement and leadership development within a rapidly growing organization that values its people and their contributions.

Job Requirements

  • Must be able to work in a fast-paced environment
  • ability to lift up to 50 lbs
  • stand for up to four hours
  • reach across counters at 36 inches
  • prepare hot and cold foods
  • use kitchen equipment safely and accurately
  • effective verbal communication skills
  • ability to adapt to dynamic environments with changing priorities
  • ability to manage conflicts and difficult situations
  • some high school education
  • food handler certification as required by local regulations

Job Qualifications

  • Friendly and helpful team members
  • operations experience is a plus
  • completion of some high school education
  • food handler certification may be required depending on local regulations and must be acquired at employee's expense

Job Duties

  • Provide exceptional dining experience to guests by greeting them, serving food, and handling payments at the cash register
  • Maintain cleanliness and appearance of the store
  • Follow operations standards and safety procedures to serve fresh and quality food
  • Work efficiently in fast-paced kitchen environment and perform tasks at different positions including front counter, drive-through, or kitchen
  • Collaborate effectively with team members to meet daily operational goals in a fun and positive environment

Job Criteria

Experience

No experience required


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