Service Team

Panda Restaurant Group, Inc. is an esteemed leader in the casual dining industry specializing in American Chinese cuisine. Founded in Glendale, California in 1983, it has grown to become the largest family-owned American Chinese Restaurant concept in the United States, boasting close to 2,300 locations globally. The company is committed to delivering exceptional Asian dining experiences, emphasizing quality, freshness, and customer satisfaction. At its core, Panda is dedicated to fostering an organization where people are inspired to better their lives, promoting family values and community involvement. This commitment extends beyond the dining experience to the empowerment and growth of its employees, making it a welcoming and supportive place to work, grow, and make an impact.

The role of Service Team Associate at Panda Restaurant Group is a fantastic opportunity for individuals who thrive in a fast-paced, collaborative environment and have a passion for delivering outstanding customer service. In this role, you will be an integral part of the team creating a warm and inviting atmosphere for guests. You will greet guests, take and serve food orders, and handle payments with exceptional friendliness and efficiency. The position offers a dynamic work environment including the possibility to work across multiple positions such as the front counter, drive-through, or kitchen, providing a well-rounded experience in restaurant operations. Candidates do not need prior experience as Panda provides hands-on paid training* to prepare you for success, along with ongoing career and leadership development opportunities.

This job is ideal for individuals looking for flexible schedules and a positive workplace where team members support one another and often become friends. Panda Restaurant Group values employees’ contributions and offers competitive pay, free meals during shifts, and comprehensive medical, dental, and vision insurance options for full-time associates. Additional perks include a 401K plan with company match, paid vacation and sick leave, associate discounts on many brands, referral bonuses, and an enriching opportunity to engage in Panda Cares, the company’s community outreach initiative. Environmental and safety standards are strictly maintained to ensure a safe working environment. The position requires physical capabilities such as standing for extended periods, lifting up to 50 pounds, and adapting to a noisy, fast-moving kitchen and dining area.

Panda Restaurant Group is an equal opportunity employer committed to inclusivity, diversity, and compliance with all applicable laws protecting individuals from discrimination based on gender, race, age, disability, or any other legally protected status. Reasonable accommodations are available for applicants needing assistance during the application or hiring process. Joining Panda means joining a dedicated team with a proud history of family values and community support, while gaining valuable skills and career growth potential in the vibrant restaurant industry.