Service Team

Panda Restaurant Group, Inc. is the largest family-owned American Chinese restaurant concept in the United States, founded in Glendale, California in 1983. With nearly 2,300 locations globally, Panda is devoted to delivering exceptional Asian dining experiences that emphasize quality, hospitality, and community. As a well-established company with a rich history and family-oriented values, Panda focuses on creating supportive workplace environments where team members can thrive both professionally and personally. The company’s mission goes beyond food service; it aims to positively impact the lives of team members and the communities they serve through initiatives like Panda Cares.

Joining Panda as a Service Team Associate means becoming part of a friendly, dynamic team that values collaboration, personal growth, and providing a warm, welcoming atmosphere to guests. This role is ideal for candidates looking to start or advance their career in the food service industry. No prior experience is necessary as the company provides hands-on paid training that equips associates with necessary skills and knowledge. Service Team Associates are integral to maintaining a high standard of customer service, ensuring that guests have an exceptional dining experience by greeting them, serving food, and efficiently handling payments.

The position requires working in a fast-paced environment, with opportunities to rotate between different roles such as front counter service, drive-through operations, and kitchen support. Associates play a vital role in keeping the store clean, organized, and compliant with safety and operational standards. Teamwork is highly emphasized to meet daily goals in a positive, fun setting where associates can grow their career and leadership skills, potentially moving into management roles over time.

At Panda, associates also benefit from flexible scheduling and competitive pay. Full-time employees have access to comprehensive benefits including medical, vision, dental insurance, and voluntary short-term disability coverage. Additional perks include paid vacation, sick leave, bereavement leave, associate discounts, and a 401(k) plan with company match, supporting long-term financial well-being.

This role offers unique opportunities to develop skills transferable to many career paths, alongside chances to contribute to community outreach efforts. Panda Restaurant Group is committed to equal opportunity and inclusion, ensuring all team members work in respectful and accommodating environments. If you are a friendly, hardworking individual passionate about delivering excellent customer service and eager to grow, the Service Team Associate position at Panda offers a rewarding work experience and future advancement possibilities.