Service Team

Panda Restaurant Group, Inc. is a renowned family-owned American Chinese restaurant concept that has been proudly serving customers since its founding in 1983 in Glendale, California. Growing from its humble beginnings to become the largest family-owned Asian dining establishment in America, Panda Restaurant Group now operates close to 2,300 locations globally. The company is committed to delivering exceptional Asian dining experiences by fostering an organizational culture that inspires people to better their lives and creating a workplace environment that embraces collaboration, family values, and community impact. Global expansion and a customer-centric approach have made Panda a beloved name in the fast-casual dining industry.

The position available is that of a Service Team Associate, a vital role responsible for maintaining the warmth and quality of service that Panda is known for. Service Team Associates are front-line team members who create memorable guest experiences through friendly interactions and efficient service. This role involves serving food, handling payments, and maintaining an appealing, clean store environment while working alongside supportive colleagues who become like friends. Panda offers a safe and encouraging workplace where every day presents opportunities to learn new skills and achieve personal growth.

This role is designed to welcome individuals from a variety of backgrounds, including those without previous experience, as comprehensive training is provided. Service Team Associates work in a fast-paced environment and may rotate among positions such as front counter service, drive-through assistance, and kitchen operations. The focus on teamwork enables the group to meet daily operational goals while maintaining a positive and enjoyable atmosphere. Additionally, employees have the chance to participate in community outreach through the Panda Cares initiative, reinforcing the company’s dedication to social responsibility.

The pay range for this position is between $22 and $25 per hour, with the exact rate influenced by factors like location and individual experience. This competitive compensation complements an attractive benefits package that supports employees' well-being and career advancement. Flexible schedules accommodate diverse needs, and free meals are provided during shifts. Full-time associates gain access to medical, vision, dental, and voluntary insurance plans, as well as health care and dependent care flexible spending accounts, a 401(k) plan with company match, paid leave options, and discounts at various brands. Employees also benefit from paid hands-on training, ongoing career and leadership development, and opportunities to rise into management roles.

Panda Restaurant Group is firmly committed to equal employment opportunity, ensuring a diverse and inclusive workplace free from discrimination. The company abides by the Americans with Disabilities Act (ADA) and provides reasonable accommodations to qualified applicants throughout the hiring process. Working at Panda means being part of a vibrant community where individuals are valued, supported, and empowered to grow their careers.

Joining as a Service Team Associate offers more than just a job; it presents a chance to be part of a thriving team in a brand with a strong, family-oriented legacy that values each person’s contribution. Candidates will thrive in this role by delivering exceptional service, adhering to operational standards for quality and safety, and working efficiently with their teammates. This is a role where dedication and positivity are rewarded, and where employees can feel proud to represent a beloved restaurant brand that continues to expand and make a difference in communities worldwide.