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Service Team - (Expired Job)

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Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $21.00 - $24.00
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Work Schedule

Flexible
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Benefits

flexible schedules
Great pay
Free Meals
Medical insurance
Vision Insurance
Dental Insurance
short-term disability insurance
Cancer income protection insurance
health care flexible spending account
Dependent Care Flexible Spending Account
401K with company match
Paid vacation
Paid sick leave
Bereavement leave
leave share program
associate discounts
Referral Bonus
community service opportunities
Hands-on paid training
Career and leadership development
opportunities for growth

Job Description

Panda Restaurant Group, Inc., founded in 1983 in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States with nearly 2,300 locations worldwide. It is renowned for delivering exceptional Asian dining experiences while fostering an organizational culture grounded in family values and community impact. The company’s mission is to inspire and better the lives of its team members and to make meaningful contributions to the communities where it operates. With a commitment to inclusivity and diversity, Panda Restaurant Group provides equal employment opportunities regardless of gender, race, age, disability, or other protected characteristics. The company also complies fully with laws regarding workplace accommodations under the Americans with Disabilities Act (ADA).

The role of Service Team Associate at Panda Restaurant Group offers a unique opportunity for individuals who are enthusiastic about providing excellent customer service and working in a dynamic, fast-paced environment. The position is designed for friendly team players who enjoy creating a warm and inviting atmosphere for guests. Whether you are experienced or new to the food service industry, Panda provides hands-on paid training to equip you with the necessary skills to succeed and grow your career. The company values teamwork, positivity, and professional development, offering ongoing career and leadership training along with pathways for growth into management roles.

As a Service Team Associate, you will play an integral part in delivering an exceptional dining experience. Your responsibilities will include greeting guests with a friendly demeanor, serving food efficiently, and handling payment transactions at the cash register. You will maintain the cleanliness and visual appeal of the store following operational standards and safety protocols to ensure that food served is fresh and of high quality. You may work across various positions including front counter, drive-through, or kitchen stations, which requires adaptability and a willingness to engage in different aspects of store operations. This role requires collaboration with fellow team members to achieve daily goals in a fun and supportive environment.

The company offers flexible schedules to accommodate different lifestyle needs and provides competitive pay ranging from $21 to $24 per hour, with individual pay determined by factors such as location and experience. The benefits package includes medical, vision, and dental insurance, along with voluntary coverage for short-term disability and cancer income protection for full-time employees. Associates have access to health care and dependent care flexible spending accounts and a 401K plan with company match. Additional perks include free meals during shifts, associate discounts on various brands, referral bonuses, paid vacation and sick leave, bereavement leave, and a Leave Share Program. Beyond immediate work benefits, Panda Team members are encouraged to participate in community service initiatives, reinforcing the company’s commitment to social responsibility.

Job Requirements

  • Some high school education
  • Ability to lift up to 50 lbs
  • Ability to stand for up to four hours
  • Effective verbal communication skills
  • Ability to work in a fast-paced environment
  • Ability to adapt to changing priorities
  • Ability to manage conflicts and difficult situations
  • Food handler certification may be required depending on local requirements, acquired at your expense

Job Qualifications

  • Some high school education
  • Friendly and helpful team members
  • Operations experience is a plus
  • Food handler certification may be required depending on local requirements

Job Duties

  • Provide exceptional dining experience to guests including greeting guests, serving food, and handling payments at cash register
  • Maintain the cleanliness and appearance of the store
  • Follow operations standards and safety procedures to serve fresh and quality food
  • Work efficiently in a fast-paced kitchen environment, including positions at front counter, drive through, or kitchen
  • Collaborate effectively with team members to meet daily goals in a positive environment

Job Criteria

Experience

No experience required


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