Service Team

Panda Restaurant Group, Inc., established in 1983 in Glendale, California, is a renowned family-owned American Chinese restaurant concept distinguished for its commitment to delivering exceptional Asian dining experiences. Growing from its humble beginnings to nearly 2,300 locations worldwide, Panda Restaurant Group exemplifies a culture rooted in family values and community impact. With a firm dedication to inspiring and empowering its team members, Panda continues to shape an innovative and diverse workplace where employees are encouraged to grow personally and professionally.

As one of the largest players in the Asian dining sphere in America, Panda is focused not only on great food but also on creating a warm and friendly environment for its guests. The company cherishes a team-oriented atmosphere where colleagues support each other, turn challenges into opportunities for development, and contribute positively to the community through their Panda Cares initiative. This initiative allows associates to give back and make a meaningful impact in their local surroundings, reflecting the company’s broader vision of social responsibility.

The role of Service Team Associate at Panda Restaurant Group is more than a job; it is an opportunity to become part of a vibrant team that thrives on providing outstanding service and fostering connections with customers. Service Team Associates are the face of the restaurant, creating memorable dining experiences by welcoming guests, ensuring food is served promptly and with care, and maintaining the cleanliness and smooth operation of the store. Whether working at the front counter, drive-through, or kitchen stations, associates perform in a fast-paced, dynamic environment that encourages learning and flexibility.

This position is ideal for individuals who enjoy working with people and want to develop skills that can accelerate their career growth. Panda offers comprehensive hands-on training to newcomers to equip them for success, regardless of prior experience. The company emphasizes internal advancement, offering pathways for associates interested in progressing to leadership and management roles. Beyond technical skills, the role demands effective communication, adaptability, and the ability to collaborate respectfully within a diverse team.

Associates will benefit from flexible scheduling options that balance work and personal life commitments. The compensation package includes competitive pay and various employee benefits, including medical, dental, vision coverage, as well as participation in 401K plans with company match. During shifts, employees enjoy free meals, and eligible associates can access paid leave, referrals bonuses, and discounts on many brands. The workplace is designed to ensure safety and support, with attention to operational standards that protect the wellbeing of team members while delivering fresh, quality food to customers.

Panda also addresses workplace accessibility and accommodation needs comprehensively under the Americans with Disabilities Act (ADA), ensuring that all employees can perform their roles with necessary supports. Candidates with differing abilities are welcomed and encouraged to apply, promoting an inclusive environment that values diversity and equal opportunity.