Service Team

Panda Restaurant Group, Inc., established in 1983 in Glendale, California, is the largest family-owned American Chinese restaurant concept in the United States. With close to 2,300 locations worldwide, Panda is dedicated to delivering exceptional Asian dining experiences while fostering a supportive, inclusive, and family-oriented environment for both guests and employees alike. The company prides itself on its deep-rooted family values and its mission to inspire individuals to better their lives through meaningful work and community involvement. Panda's commitment extends beyond delicious food, emphasizing career growth, diversity, and social responsibility through initiatives like Panda Cares, which aims to give back to local communities.

As a Service Team Associate at Panda Restaurant Group, you will play a vital role in creating a welcoming and positive atmosphere for guests. This role offers a safe and supportive workspace where team members thrive together, learning new skills and achieving shared success daily. Whether you have experience or are new to the industry, Panda provides comprehensive training to set you up for success. Your responsibilities will include greeting guests, handling food service, managing payments, and maintaining cleanliness and operational standards in a fast-paced environment. You will have the opportunity to work in various positions such as front counter, drive-through, or kitchen, which provides a dynamic and engaging work experience.

This position is more than just a job; it is a chance to be part of a team that values friendships and growth. Associates are encouraged to develop their skills with ongoing career and leadership development programs, opening pathways to management and beyond. Panda empowers its employees by providing flexible schedules, competitive pay, and a range of benefits designed to promote well-being and work-life balance. These benefits include medical, vision, and dental insurance, a 401(k) plan with company match, paid time off, and associate discounts across multiple brands. The company also fosters a culture where giving back is integral, offering opportunities to engage in community service through Panda Cares.

Working as a Service Team Associate requires the ability to operate in a fast-paced kitchen environment, where teamwork, efficiency, and attention to safety and quality standards are paramount. The role demands adaptability as associates may rotate between different service stations and are expected to meet daily goals while maintaining a fun and positive workplace atmosphere. Physical requirements include the ability to stand for extended periods, lift up to 50 pounds, and work with kitchen equipment safely and efficiently. This role is ideal for individuals seeking a supportive work culture, skill development, and the opportunity to contribute to one of America's most esteemed family dining experiences.