Service Team

Panda Restaurant Group, Inc., established in 1983 in Glendale, California, stands as the largest family-owned American Chinese restaurant concept in the United States. With a reputation for delivering exceptional Asian dining experiences, this renowned organization operates close to 2,300 locations globally. Panda Restaurant Group is deeply committed to building an organization where its people are inspired to improve their lives, fostering a culture that embraces family values and community impact. The company is widely recognized not only for its delicious, quality food but also for its efforts to create a supportive, friendly workplace that encourages employee growth and development. Panda is an equal opportunity employer that values diversity and inclusion, ensuring all team members receive equitable opportunities regardless of race, gender, disability, or other protected characteristics. It complies fully with federal, state, and local laws, including the Americans with Disabilities Act (ADA), offering reasonable accommodations during the hiring process and beyond to support those with disabilities. This respectful work environment extends to a strong culture of giving back, highlighted by the company’s Panda Cares initiative that allows team members to contribute positively to their communities. The Group currently seeks friendly, motivated individuals to join their team as Service Team Associates, a vital role that directly impacts the guest experience and overall store operation.

The Service Team Associate position is designed for individuals who are enthusiastic about providing a welcoming and exceptional dining experience to every guest. Whether greeting visitors, serving food, or efficiently managing transactions at the cash register, these associates form the front lines of service. Working in a fast-paced environment, associates demonstrate their versatility by rotating among different positions, including front counter, drive-through, or kitchen stations. Panda provides comprehensive, hands-on paid training, ensuring that even those without prior experience can thrive. These associates are expected to maintain the cleanliness and appearance of the store, adhere strictly to operational standards and safety protocols to guarantee the delivery of fresh and quality food, and collaborate effectively with team members to meet daily goals in a positive, fun atmosphere. The company prioritizes career growth, offering ongoing leadership development programs and opportunities to advance into management roles. Employees enjoy a wealth of benefits, including flexible schedules, competitive pay, complimentary meals during shifts, and a comprehensive benefits package that includes medical, dental, vision, and voluntary insurance offerings for full-time associates. Additionally, Panda offers 401K plans with company match, vacation and leave options, associate discounts, and referral bonuses. By joining Panda Restaurant Group as a Service Team Associate, employees not only gain valuable skills and experience for future career advancement but also become part of a company that champions community involvement and personal well-being.