Service Support (Food & Drink Runner)

Topgolf is a leading global sports and entertainment community dedicated to providing innovative and fun experiences that bring people together. Located in Memphis, Tennessee, this venue offers an exciting workplace environment where creativity, teamwork, and a passion for excellence drive the business. Topgolf is well known for its vibrant atmosphere that blends sports, entertainment, and social engagement in a welcoming setting. The venue operates as a major player in the hospitality and entertainment industry, delivering top-quality service and entertainment to a broad audience seeking memorable recreational experiences.

This role is for the position of Service Support Playmaker, an essential team member at Topgolf's Memphis location. The position emphasizes creating an outstanding experience for every player who walks through the doors. The selected candidate will be part of a dynamic and collaborative team responsible for maintaining service excellence and ensuring player satisfaction. This hourly position offers competitive wages with potential tips for certain roles, flexible scheduling options including day, night, and weekend shifts, and a variety of comprehensive benefits for qualified employees. Among these benefits are health, dental, vision coverage, a 401(k) plan with company match, and access to a free mental well-being platform. Perks include free game play, discounted food and retail items, and weekly meals, all designed to foster a supportive and enjoyable workplace culture.

The Service Support Playmaker will greet players with enthusiasm and provide efficient service in delivering food and drinks to ensure a seamless and fun experience. Duties will also include preparing non-alcoholic beverages, maintaining cleanliness and organization of service areas, and supporting fellow playmakers by restocking stations and keeping common areas tidy. The role requires a commitment to safety and sanitation standards to create a clean and safe environment, which is fundamental to the venue’s promise of exceptional experiences. Topgolf values—inclusivity, fun, teamwork, excellence, courage, and caring—are to be embraced and demonstrated consistently by all employees. This role suits candidates who thrive in a fast-paced, popular environment and who possess a positive attitude and team-oriented mindset.

Above all, the position offers significant opportunities for career growth within the organization as Topgolf prioritizes internal promotion and values individual contribution. Working as a Service Support Playmaker opens the door to a playful and socially engaging workplace where no two days are the same. The physical demands of the job require stamina and agility, including lifting up to 50 pounds, being on one’s feet for the majority of the shift, and engaging in various active tasks. This role is ideal for individuals who enjoy being active, interacting with people, and contributing to a vibrant entertainment atmosphere. Topgolf is an equal opportunity employer committed to diversity, inclusiveness, and providing a respectful work environment for all employees, ensuring that all team members feel supported and valued in their professional journeys.