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Service Support (Busser/Food Runner)

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.25 - $15.50
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Paid Time Off
Employee Discounts
FREE gameplay

Job Description

Topgolf is a leading global sports and entertainment company that combines technology, games, food, music, and more to create an unparalleled social experience. As a pioneer in redefining entertainment, Topgolf brings people together in a lively, fun, and dynamic atmosphere where connections flourish and celebrations happen daily. Known for its innovative approach and commitment to creating memorable moments, Topgolf offers a vibrant workplace culture that values creativity, teamwork, and the power of play in driving both personal and professional success.

This part-time role as a Service Support Playmaker at Topgolf is designed for individuals who thrive in a fast-paced, energetic environment and who are passionate about delivering exceptional customer experiences. The position involves directly engaging with guests, known as Players, to ensure they have a fun and seamless visit. With responsibilities ranging from greeting guests warmly, delivering food and beverages, maintaining cleanliness, and supporting team operations, this role is integral to the smooth functioning of the venue and the satisfaction of every visitor.

Employees in this role will enjoy competitive hourly wages with tips available for certain positions, flexibility in scheduling including day, night, and weekend shifts, and a variety of benefits such as health, dental, and vision insurance, 401(k) plan with employer match, and access to a free mental well-being platform. Additionally, Playmakers benefit from perks like free gameplay, discounted food and retail items, and weekly meals, which add to the fun and community spirit of the workplace.

Topgolf emphasizes a positive attitude and one team mentality, encouraging team members to bring their unique personalities and ideas to the role. The company supports career growth by actively promoting from within and creating pathways for advancement. The physical aspect of the job requires comfort with lifting up to 50 pounds, being on feet for extended periods, and maintaining endurance in a busy, popular environment. Safety and cleanliness standards are paramount to providing a great experience for both Players and team members.

Overall, the Service Support Playmaker role at Topgolf offers a unique opportunity to work in a playful and inclusive atmosphere that values each Playmaker's contributions. The company fosters a culture of fun, excellence, courage, and caring, making it an ideal workplace for those who want to grow their career while making every day enjoyable and impactful.

Job Requirements

  • Lift and move items up to 50 lbs
  • be on your feet for most of the day
  • have endurance for a high-volume work environment
  • demonstrate a can-do attitude
  • ability to work day, night, and weekend shifts
  • strong communication skills

Job Qualifications

  • Positive attitude
  • one team mentality
  • player-focused mindset
  • ability to thrive in a busy environment
  • previous experience in hospitality or entertainment is a plus but not required

Job Duties

  • Greet every player with a smile and friendly energy
  • deliver food and drinks to bays efficiently
  • assist in preparing non-alcoholic beverages
  • maintain clean and stocked service areas
  • bus bays and tables
  • fold napkins to Topgolf standards
  • support the team by restocking stations, helping on the tee line, or keeping common areas clean
  • adhere to safety and sanitation standards

Job Criteria

Experience

Entry Level (1-2 years)


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