Topgolf Callaway Brands Corp. logo

Service Support (Busser/Food Runner)

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
flexible schedule
Employee Discounts

Job Description

Topgolf is a leading sports and entertainment company that transforms the traditional experience of golf into a dynamic and engaging social activity. Known for its innovative combination of high-tech golf games with a lively atmosphere, delicious food, and exceptional service, Topgolf creates a welcoming environment where people can have fun, connect, and celebrate special moments. As a global brand, Topgolf focuses on delivering inclusive and memorable entertainment experiences that appeal to a broad audience, from casual players to serious golf enthusiasts. The company prides itself on its culture that champions teamwork, creativity, and excellence, fostering a workplace where employees are empowered to bring their best selves and ideas to the table.

Join Topgolf as a Service Support Playmaker and become part of an energetic team dedicated to providing incredible experiences to every guest. This hourly position offers competitive wages, including possible tips, and a variety of benefits such as health, dental, and vision coverage, a 401(k) match, and access to mental well-being resources for qualifying employees. With flexible scheduling options including day, night, and weekend shifts, Topgolf suits those seeking either part-time or full-time work. This role is perfect for individuals who thrive in fast-paced, playful environments and are passionate about ensuring every customer interaction is filled with friendliness and attentiveness.

As a Service Support Playmaker, your primary focus will be delivering top-notch service by engaging with Players and ensuring their experience is seamless and enjoyable. You will be responsible for greeting each Player warmly, efficiently delivering food and beverages, and maintaining cleanliness and organization in your service areas. Additionally, you will support your team by restocking supplies, assisting on the golf tee line, and upholding Topgolf's safety and sanitation standards to ensure a safe, fun environment for all guests and team members. Your positive attitude and ability to stay calm during busy periods will make a significant difference in creating an unforgettable experience for everyone. The company strongly emphasizes its core values—Fun, One Team, Excellence, Courage, and Caring—which you will embody daily to promote a supportive and energetic workplace culture.

Physical stamina is essential for success in this role, as it involves lifting items up to 50 pounds, spending most of your shift on your feet, and performing various active tasks. This role offers an excellent opportunity for those starting in hospitality and entertainment fields, as experience is a plus but not required. Topgolf encourages career growth from within and offers a pathway for Playmakers to advance their careers. Along with competitive pay, benefits include free gameplay, discounted food and merchandise, and weekly meals, making it an exciting and rewarding place to work. If you enjoy a lively work atmosphere, engaging with people, and want to be part of a brand that values fun and teamwork, this role is an ideal match.

Job Requirements

  • Lift and move items up to 50 lbs
  • Ability to stand and walk for most of the shift
  • Comfortable with bending, stooping, and carrying
  • Ability to perform active physical tasks continuously
  • Endurance to keep pace in a high-volume environment
  • High school diploma or equivalent
  • Right to work in the U.S.

Job Qualifications

  • Positive attitude
  • Ability to thrive in a popular, fast-paced environment
  • Obsession with making Players’ experience the best it can be
  • Previous experience in hospitality or entertainment is a plus but not required
  • Teamwork and collaboration skills
  • Commitment to maintaining safety and sanitation
  • Strong communication and interpersonal skills

Job Duties

  • Greet every Player with a smile and friendly energy
  • Deliver food and drinks to bays efficiently, making sure every Player has what they need for an awesome experience
  • Assist in preparing non-alcoholic beverages
  • Maintain clean and stocked service areas, bus bays and tables, and fold napkins to Topgolf standards
  • Jump in to support the team where needed, whether that’s restocking stations, helping on the tee line, or keeping common areas clean
  • Stick to safety and sanitation standards to keep the work area clean, safe, and compliant
  • Live the Topgolf values—Fun, One Team, Excellence, Courage, and Caring—every day

Job Criteria

Experience

Entry Level (1-2 years)


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