Service Support - Busser

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $10.25 - $15.00
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid holidays

Job Description

Dave & Buster's is a unique entertainment and dining establishment that combines an exciting atmosphere with delicious food, refreshing drinks, and interactive games. Known for its vibrant and lively environment, Dave & Buster's offers a perfect venue for celebrations, social gatherings, and casual outings. With locations across the country, it has become a popular destination for people looking to enjoy a mix of dining and entertainment. The company values flexibility, teamwork, and exceptional customer service, creating a fun workplace for employees while delivering memorable experiences for guests. Dave & Buster's prides itself on offering a dynamic work environment where no two days are the same and employees get to interact with a wide variety of guests in a fast-paced, enjoyable setting.

The role of Busser / Support Staff at Dave & Buster's is essential in maintaining the seamless operation of the restaurant and bar areas. This position involves assisting bartenders, cocktail staff, and wait staff by ensuring that the dining and entertainment spaces remain clean, organized, and well-stocked. The busser is tasked with maintaining cleanliness throughout the floor, including tables, wait stations, restrooms, and other common areas. They also play a crucial role in supporting quick and efficient service by restocking supplies, clearing dishes and glassware, and preparing food garnishes before they reach the guests. The position requires attentiveness, a friendly demeanor, and the ability to handle physical tasks such as busing and resetting tables, sweeping, and stocking supplies. This role suits individuals who enjoy working in a lively environment, interacting with guests, and contributing to a team-focused culture. Employees are afforded flexible schedules, which can accommodate school commitments or additional jobs, making it an ideal role for students and part-time workers.

In terms of benefits, Dave & Buster's offers an attractive package for many positions, including medical, dental, and vision insurance, 401K retirement plans, and free games, emphasizing both employee wellness and engagement. Compensation for this role ranges from $2.13 to $7 per hour, reflecting the combination of base pay and potential tips or incentives. The company is committed to nondiscrimination and equal opportunity employment, fostering an inclusive work environment. As an E-Verify employer, Dave & Buster's ensures compliance with federal employment laws. Overall, this position presents an excellent opportunity for individuals who enjoy a social and dynamic work setting, desire a flexible schedule, and want to be part of a nationally recognized brand focused on fun and customer satisfaction.

Job Requirements

  • Must be at least 16 years of age
  • Ability to work days, nights, and/or weekends as required
  • Ability to work in a noisy, fast paced environment with distracting conditions
  • Ability to read and write handwritten notes
  • Ability to lift and carry up to 30 pounds
  • Ability to move about facility and stand for long periods of time
  • Ability to walk or stand 100% of shift

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous restaurant or bar experience preferred but not required
  • Ability to communicate clearly and effectively with guests and team members
  • Friendly and approachable personality with a strong work ethic
  • Ability to work in a fast-paced, noisy environment
  • Must be at least 16 years of age

Job Duties

  • Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Adheres to all company safety and sanitation policies and procedures
  • Responsible for bus stand cleanliness and stocking
  • Ensures wait stations remain clean
  • Empties trash and spot sweeps whenever floor needs it, or when a manager requests
  • Performs opening/closing responsibilities, including party breakdown/duties
  • Restocks and prepares supplies for shift change and or close
  • Ensures food is properly garnished prior to running out to guests
  • Follows all tray procedures to minimize loss and ensure food is delivered timely or correctly
  • Busses and resets tables
  • Delivers food to tables and ensures the guests have everything they need
  • Offers assistance to guests by clearing away dishes and glassware, and refilling beverages
  • Assists in party setup
  • Maintains cleanliness of restrooms, including restocking of supplies
  • Cleans high chairs and booster chairs
  • Assists other team members as needed or when business needs dictate
  • Must be friendly and able to smile a lot while working days, nights and/or weekends as required
  • Must demonstrate ability to clearly communicate with guests and other team members

Job Criteria

Experience

No experience required


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