Service Support - Busser

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $16.00 - $16.50
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a leading entertainment and dining establishment known for its unique combination of food, drinks, and interactive games, creating an ideal environment for social gatherings and celebrations. Established across many locations nationwide, Dave & Buster's offers a lively atmosphere where guests can enjoy a diverse menu and a range of arcade-style games, ensuring an engaging experience that stands out from traditional restaurants or bars. The company prides itself on fostering a dynamic work environment where no two days are the same, making it an exciting place for team members who thrive in fast-paced settings. This position offers flexible scheduling options to accommodate education or other job commitments, highlighting the company’s commitment to work-life balance. In addition, Dave & Buster's supports its employees with a comprehensive benefits package that includes medical, dental, vision insurance, 401K retirement plans, and unique perks like free games, which underline its emphasis on employee satisfaction and retention.

The role being offered is designed to support the frontline staff including bartenders, cocktail staff, and wait staff by maintaining cleanliness in their designated areas and providing the necessary assistance to deliver prompt, friendly, and accommodating customer service. As a team member in this position, you will contribute to creating memorable guest experiences by ensuring that all service stations are stocked and clean, delivering food promptly, assisting with table resets, and supporting party setups. This is a hands-on role where attention to detail, communication skills, and a welcoming disposition are essential. Key responsibilities also involve adherence to company health and safety policies, managing trash disposal, and helping maintain the overall appearance and functionality of the venue, including restrooms and seating aids like high chairs and booster seats.

The company values a friendly attitude and requires the ability to maintain a cheerful demeanor, particularly during busy periods which encompass days, nights, and weekends. Experience in a restaurant or bar setting is preferred but not mandatory, as training and support will be provided. Applicants must be at least 16 years old. The role requires physical endurance including the ability to lift up to 30 pounds and stand or walk for the entirety of a shift amid a noisy and bustling environment. Compensation starts at $16 to $16.50 per hour, reflecting the entry-level nature of the role while offering opportunities for growth and development within the company. Dave & Buster's is committed to equal employment opportunities, ensuring a supportive and inclusive workspace complying with all federal, state, and local nondiscrimination laws. This position not only offers a job but a chance to join a vibrant team dedicated to delivering the best guest experience through a unique blend of dining and entertainment.

Job Requirements

  • work days nights and or weekends as required
  • work in noisy fast paced environment with distracting conditions
  • read and write handwritten notes
  • lift and carry up to 30 pounds
  • move about facility and stand for long periods of time
  • walk or stand 100% of shift

Job Qualifications

  • must be at least 16 years of age
  • restaurant and bar experience preferred but not required
  • demonstrate ability to clearly communicate with guests and team members
  • friendly and able to smile while working days nights and weekends
  • ability to follow company safety and sanitation policies
  • ability to assist in party setup and guest services

Job Duties

  • deliver unparalleled guest experience through best combination of food drinks and games in ideal environment for celebrating fun
  • adhere to company safety and sanitation policies and procedures
  • maintain bus stand cleanliness and stocking
  • ensure wait stations remain clean
  • empty trash and spot sweep floors as needed or upon manager request
  • perform opening and closing responsibilities including party breakdown duties
  • restock and prepare supplies for shift changes or closing
  • ensure food is properly garnished before delivery
  • follow tray procedures to minimize loss and ensure timely food delivery
  • buss and reset tables
  • deliver food to tables and ensure guests have everything they need
  • assist guests by clearing dishes glassware and refilling beverages
  • assist in party setup
  • maintain cleanliness of restrooms including restocking supplies
  • clean high chairs and booster chairs
  • assist other team members as needed
  • maintain a friendly and positive attitude while working varied shifts

Job Criteria

Experience

Entry Level (1-2 years)


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