Service Support - Busser

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts

Job Description

Dave & Buster's is a unique entertainment and dining establishment that brings the excitement of a gaming arcade and the comfort of a restaurant into one dynamic venue. Known for its vibrant atmosphere, Dave & Buster's combines the best food, drinks, and games to create an ideal environment for celebrating fun and entertainment. The company prides itself on delivering unparalleled guest experiences that cater to a wide range of audiences, from families to groups of friends and corporate events. With a commitment to exceptional service and a welcoming environment, Dave & Buster's has become a go-to destination for entertainment and dining across various locations.

The company offers a variety of career opportunities with flexible schedules that can accommodate school commitments or other jobs, making it an attractive employer for individuals seeking part-time or full-time positions. Employees at Dave & Buster's enjoy a supportive work environment where co-workers are valued and teamwork is emphasized. Additionally, many positions come with an attractive benefits package that includes medical, dental, vision, a 401K plan, and complimentary games, enhancing the overall employee experience.

The role of Busser at Dave & Buster's is an essential support position dedicated to assisting Bartenders, Cocktail Staff, and Wait Staff by maintaining cleanliness in service areas and providing the necessary support to ensure fast, friendly, and accommodating service. Bussers contribute directly to the seamless flow of operations by keeping the dining and bar areas tidy, restocking supplies, and assisting with guest needs. This role requires a friendly demeanor, a strong ability to multitask, and a willingness to work during various shifts, including days, nights, and weekends.

Responsibilities include delivering exceptional guest service by maintaining clean bus stands, stocking necessary supplies, emptying trash, and performing regular spot sweeps. Bussers are tasked with cleaning and resetting tables, delivering food to guests, assisting with party setups, and ensuring restrooms are clean and well-stocked. They also follow specific procedures to ensure food is properly garnished and delivered timely to guests to maintain the overall quality of service. The position is ideal for individuals with some experience in restaurant or bar environments, though prior experience is not a strict requirement.

The role demands physical stamina as Bussers will be on their feet for the entirety of their shifts, often moving about the facility and lifting up to 30 pounds. Effective communication skills are essential for this role to coordinate efficiently with team members and provide clear, friendly interactions with guests. At least 16 years of age is required to apply. Compensation for this role ranges between $6.75 and $14 per hour, reflecting the flexibility and entry-level nature of the position.

Dave & Buster's is an equal opportunity employer committed to nondiscrimination and compliance with all federal, state, and local employment laws. The company participates in E-Verify in states where required and strives to create an inclusive workplace where all employees have the opportunity to thrive and build a rewarding career. This position offers a chance to be part of a dynamic team, gain valuable experience in the hospitality and entertainment industry, and enjoy the benefits of working at a nationally recognized brand dedicated to fun and customer satisfaction.

Job Requirements

  • Work days, nights, and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift

Job Qualifications

  • Must be at least 16 years of age
  • Must demonstrate ability to clearly communicate with guests and other team members
  • Friendly and able to smile a lot while working days, nights and/or weekends as required
  • Restaurant and/or bar experience preferred but not required

Job Duties

  • Delivers an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Adheres to all company safety and sanitation policies and procedures
  • Responsible for bus stand cleanliness and stocking
  • Ensures wait stations remain clean
  • Empties trash and spot sweeps whenever floor needs it, or when a manager requests
  • Performs opening/closing responsibilities, including party breakdown/duties
  • Restocks and prepares supplies for shift change and or close

Job Criteria

Experience

No experience required


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