Service Support - Busser

Job Overview

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Employment Type

Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
flexible schedule
401(k)
Vision Insurance

Job Description

Dave & Buster's is a dynamic entertainment and dining venue that combines the best of food, drinks, and games to create a unique environment for celebration and fun. Established as a leader in the hospitality and entertainment industry, Dave & Buster's is recognized for providing an unparalleled guest experience that blends excitement with excellent service. The company prides itself on offering a workplace where every day brings new challenges and opportunities, making it an exciting place to work for individuals who thrive in lively and fast-paced environments. With a commitment to flexibility, the company supports schedules that can accommodate schooling, other jobs, and personal commitments. Additionally, the team culture is strong, fostering a collaborative and enjoyable workplace where co-workers inspire and support one another. Dave & Buster's offers an attractive benefits package that includes medical, dental, vision coverage, a 401K plan, and unique perks like free games, enhancing both the quality of work life and personal enjoyment for its employees.

The Busser position at Dave & Buster's is vital to maintaining a smooth and efficient dining and entertainment experience. This role supports bartenders, cocktail staff, and wait staff by maintaining cleanliness and ensuring that all areas are adequately stocked and prepared to provide fast, friendly, and accommodating service. The Busser plays a key role in delivering an exceptional guest experience by upholding company safety and sanitation policies, managing bus stand cleanliness, and assisting with the setup and breakdown of party events. Responsibilities include clearing and resetting tables, delivering food items to guests, restocking supplies, and maintaining restroom cleanliness. The role demands excellent communication skills, a friendly and positive attitude, and the ability to work flexible hours including days, nights, and weekends. While prior experience in a restaurant or bar setting is preferred, it is not mandatory, making this an accessible opportunity for individuals looking for entry-level positions in the hospitality field. The position requires standing and moving throughout the shift and the ability to lift and carry items up to 30 pounds, aligning with the physical demands of an active service environment. Overall, the Busser role at Dave & Buster's offers a fast-paced, rewarding work experience within a supportive and fun environment that values teamwork and guest satisfaction. The compensation ranges from $2.13 to $9 per hour, reflecting the position's entry-level nature and opportunity for growth within the company.

Job Requirements

  • must be at least 16 years of age
  • ability to work days, nights and/or weekends as required
  • ability to work in a noisy, fast paced environment with distracting conditions
  • ability to read and write handwritten notes
  • ability to lift and carry up to 30 pounds
  • ability to move about facility and stand for long periods of time
  • ability to walk or stand 100% of shift

Job Qualifications

  • friendly demeanor with ability to smile consistently
  • clear communication skills with guests and team members
  • preferred but not required restaurant and/or bar experience
  • ability to work flexible shifts including weekends
  • ability to perform physical tasks such as lifting and standing for extended periods
  • minimum age of 16 years

Job Duties

  • deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • adhere to all company safety and sanitation policies and procedures
  • maintain bus stand cleanliness and stocking
  • ensure wait stations remain clean
  • empty trash and spot sweep floors as needed or when requested by a manager
  • perform opening and closing responsibilities including party breakdown duties
  • restock and prepare supplies for shift change or closing
  • ensure food is properly garnished prior to delivery
  • follow all tray procedures to minimize loss and ensure timely and accurate food delivery
  • bus and reset tables
  • deliver food to tables and ensure guests have everything they need
  • assist guests by clearing dishes and glassware and refilling beverages
  • assist in party setup
  • maintain cleanliness of restrooms including restocking supplies
  • clean high chairs and booster chairs
  • assist other team members as needed or when business needs dictate
  • demonstrate friendly demeanor and communication skills while working days, nights and/or weekends as required

Job Criteria

Experience

Entry Level (1-2 years)


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