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Service Support

Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
flexible schedule
Employee Discounts
Paid Time Off

Job Description

Topgolf is a globally recognized sports and entertainment company known for redefining the entertainment experience through fun, innovation, and connection. Established as a leader in the venue operations sector, Topgolf combines technology and entertainment to create a one-of-a-kind social environment where guests can play interactive golf games, enjoy great food and drinks, and connect with others. Located in Mobile, Alabama, this Topgolf venue invites guests to experience a dynamic atmosphere filled with music, food, and the excitement of friendly competition. Topgolf is committed to creating a welcoming and engaging environment that encourages creativity, teamwork, and exceptional customer service.

This position offers an exciting opportunity to join a team that values enthusiasm, a positive attitude, and dedication to guest satisfaction. As a Service Support Playmaker, you will be at the heart of the venue operations, ensuring that every guest has an enjoyable and memorable experience. The role involves a balance of guest interaction, supporting team members, and maintaining the cleanliness and functionality of the service areas. With competitive hourly wages starting at $10 and benefits including health, dental, vision, and a 401(k) plan with a company match, this role is ideal for individuals seeking both part-time and full-time employment with flexible scheduling options.

The Service Support Playmaker will be responsible for greeting guests with friendly energy, efficiently delivering food and beverages, preparing non-alcoholic drinks, maintaining cleanliness, and supporting teammates across various tasks. This position requires physical endurance, as it includes lifting up to 50 pounds, being active on your feet for extended periods, and engaging in multiple physical activities throughout the shift. Embracing the core values of Topgolf—Fun, One Team, Excellence, Courage, and Caring—is essential to thrive in this role and contribute to the overall positive atmosphere of the venue.

Topgolf encourages career growth and values promoting from within, providing employees with the opportunity to develop professionally and advance their careers. Employees also enjoy unique perks such as free gameplay, discounted food and retail items, and weekly meals. If you enjoy a fast-paced, social, and exciting work environment where you can make new friends, interact with guests, and be part of a vibrant community, then this role at Topgolf in Mobile, Alabama is an excellent fit. Join Topgolf’s team and be part of a company dedicated to delivering fun and exceptional guest experiences every day.

Job Requirements

  • High school diploma or equivalent
  • Ability to lift and move items up to 50 pounds
  • Ability to stand and walk for extended periods
  • Positive attitude and team-oriented mindset
  • Ability to communicate effectively with guests and team members
  • Flexible availability including day, night, and weekend shifts
  • Authorization to work in the United States

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in hospitality or entertainment is a plus but not required
  • Strong customer service and communication skills
  • Ability to work in a fast-paced and team-oriented environment
  • Positive attitude and strong work ethic
  • Ability to lift up to 50 pounds
  • Comfortable being on your feet for extended periods
  • Commitment to maintaining safety and sanitation standards

Job Duties

  • Greet every player with a smile and friendly energy
  • Deliver food and drinks to bays efficiently
  • Assist in preparing non-alcoholic beverages
  • Maintain clean and stocked service areas
  • Bus bays and tables
  • Fold napkins to Topgolf standards
  • Support the team in restocking stations and keeping common areas clean
  • Adhere to safety and sanitation standards
  • Live and promote Topgolf values daily

Job Criteria

Experience

No experience required


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