Service Support

Topgolf Entertainment Group is a global sports and entertainment community that redefines the way people experience entertainment through innovative technology and vibrant social environments. Located in Providence, Rhode Island, Topgolf operates large-scale venues that blend the fun of golf with a dynamic atmosphere where players of all skill levels come together to enjoy games, food, and socializing. As a prominent leader in the entertainment venue industry, Topgolf focuses on creating memorable and engaging experiences for guests by combining sports, technology, music, and great service.

This organization values creativity, teamwork, and a passion for fun, which is reflected not only in its entertainment offerings but also in its workplace culture. They promote inclusivity and diversity, fostering an environment where all team members feel supported and empowered to contribute their best. Topgolf is well-known for its dedication to career growth and employee wellbeing, offering comprehensive benefits and advancement opportunities.

The role of the Service Support Playmaker at Topgolf is a critical part of maintaining a high-energy, enjoyable experience for every guest. This hourly position is ideal for individuals who thrive in fast-paced environments and enjoy interacting with people in a way that elevates their experience. As a Service Support Playmaker, the individual embodies positivity, teamwork, and dedication to guest satisfaction. The position is focused on the smooth operation of guest service areas, including food and beverage delivery, maintaining cleanliness, and assisting team members to ensure all guests have everything they need.

The Service Support Playmaker greets guests with enthusiasm, helps prepare non-alcoholic beverages, keeps service stations well-stocked and clean, and supports the overall venue operation by pitching in wherever necessary. The role demands physical stamina as employees must regularly lift and carry items up to 50 pounds, be on their feet for extended periods, and navigate a dynamic and popular environment with ease. Their efforts directly contribute to ensuring that every player enjoys a safe, fun, and memorable visit to Topgolf.

This position offers competitive hourly wages with the opportunity for tips, and places significant value on a candidate's positive attitude, team spirit, and commitment to excellence and safety standards. Topgolf encourages fun in the workplace and supports employees through benefits such as health, dental, and vision insurance, 401(k) matching, and mental well-being platforms. Moreover, flexible scheduling accommodates various availability, including part-time and full-time shifts, guaranteeing candidates the ability to balance work and personal life effectively. The venue's commitment to equal opportunity and career advancement demonstrates a supportive and inclusive work environment where playmakers can grow and thrive professionally.