Service Support

Topgolf is a leading global sports and entertainment company known for its innovative golf experience that combines technology, entertainment, and hospitality to create a unique social environment for guests of all ages and skill levels. Established with the vision to revolutionize the traditional golf industry, Topgolf has expanded worldwide with numerous venues offering golf games, state-of-the-art technology, food and beverage services, and live entertainment. The company fosters a vibrant and inclusive culture focused on delivering exceptional guest experiences while promoting teamwork, diversity, and growth opportunities for its associates. Each Topgolf venue is designed to be a community hub where people can connect, compete, and celebrate. The Woodbury, Minnesota location exemplifies this commitment by providing local members and visitors with a premier entertainment destination featuring a variety of activities and dining options.

The Venue Associate role at Topgolf Woodbury is a critical position that contributes directly to guest satisfaction and operational excellence. The role focuses on delivering outstanding customer service by greeting and assisting guests warmly and efficiently. Venue Associates manage reservations, control seating arrangements, and oversee waitlists to optimize the flow and turnover of tables, ensuring that every guest receives a timely and enjoyable experience. They work closely with the kitchen and service staff to coordinate food and beverage delivery, maintaining communication to uphold accuracy and timeliness. This position demands strong organizational skills and the ability to multitask in a fast-paced environment while remaining calm and professional under pressure.

In addition to direct guest interaction, Venue Associates play a vital role in maintaining the venue’s welcoming atmosphere and supporting overall venue operations. This position is full-time or part-time with compensation starting at $14.00 per hour plus tips, providing an excellent opportunity for individuals passionate about hospitality and customer service. At Topgolf Woodbury, Venue Associates benefit from a supportive team environment, access to a free mental well-being platform, and valuable benefits including health, dental, vision insurance, and a 401(k) plan with company match for qualifying employees. Complementary perks such as free play and discounted food offerings further enhance the overall employee experience.

Joining Topgolf means becoming part of an inclusive community dedicated to preventing discrimination and harassment, fostering respect and equity among employees and guests alike. The company’s commitment to diversity is reflected in its hiring practices, ensuring equal opportunity regardless of race, color, religion, gender identity, age, disability status, or other legally protected characteristics. As a Venue Associate, you will be a frontline ambassador of the Topgolf brand, creating memorable experiences that blend fun, sport, and hospitality in an energetic and dynamic atmosphere. This exciting role offers a chance to develop valuable skills in event and venue management while contributing to a globally recognized entertainment brand.