Service Supervisor

Cintas Corporation is a leading provider of products and services that help businesses maintain clean, safe, and well-maintained facilities. Headquartered in Cincinnati, Ohio, Cintas is a publicly traded Fortune 500 company known for delivering high-quality uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems, and alarm services. With a customer base exceeding one million businesses across various industries, Cintas supports companies in creating professional, safe, and compliant work environments. The company is listed on the Nasdaq Global Select Market and is part of both the S&P 500 and Nasdaq-100 indices, reflecting its stability and growth in the market.

The role of Service Supervisor at Cintas is an exciting middle-management position within the Rental organization, focusing on overseeing the customer-facing service team. This role involves managing and guiding team members who handle customer service, sales, and the pick-up and delivery of Cintas products. The supervisor will be responsible for hiring, training, developing, and evaluating the service team to ensure the highest standards of customer satisfaction and product quality are met efficiently. This position demands strong leadership skills as it involves direct accountability for supervising a diverse team and maintaining critical operational areas such as route management and compliance.

Service Supervisors actively engage in day-to-day service activities, including driving company-owned vehicles, assisting the team with physical tasks such as lifting and carrying, and fostering excellent customer relationships. They also oversee contract renewals and work to increase internal sales by supporting their team in the field. The role requires maintaining an efficient route structure and ensuring that drivers comply with Department of Transportation regulations, which is vital for company safety and legal adherence.

Cintas provides the Service Supervisor role on a full-time schedule, typically the 1st shift, and offers regular employment status with competitive pay. The company supports its employees with comprehensive benefits including multiple medical plan options, dental and vision coverage, and paid time off. Employees benefit from a supportive work environment that encourages career advancement, skills development, and ongoing training, making Cintas not just a workplace but a place for professional growth.

As an Equal Opportunity Employer, Cintas values diversity and inclusion in its workforce, providing equal employment opportunities regardless of race, color, religion, sex, national origin, age, genetic information, disability, or veteran status. This commitment enhances the company culture and fosters a collaborative and respectful atmosphere enhancing team success and customer satisfaction.