Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $20.29 - $22.00
Work Schedule
Standard Hours
Flexible
Benefits
competitive pay
tip sharing
promotion opportunities
Supportive team environment
Training and Development
flexible scheduling
Health card assistance
Job Description
Jones3 LLC operates as the proud franchisee of Big Chicken in Snohomish County and the greater Seattle area. Founded by local residents David and Lorri Jones, the company has successfully introduced the Big Chicken brand to the Northwest with four thriving locations. Big Chicken is a popular restaurant chain that combines Shaquille O'Neal's cherished home-cooked childhood favorites with contemporary trending flavors. The menu features an exciting selection of crispy chicken sandwiches and tenders, Cheez-It crusted mac n' cheese, and hand-crafted ice cream shakes, delivering a uniquely satisfying dining experience for a diverse clientele.
At Jones3 LLC and Big Chicken, the focus is not only on serving delicious food but also on creating an engaging and friendly customer journey. The company prides itself on a fun, upbeat, and fast-paced environment where employees thrive and customers feel welcomed and valued. Employees are put at the heart of the operations, reflecting a team-oriented culture where everyone contributes to guiding customers through their Big Chicken experience. This creates an atmosphere that encourages return visits and builds lasting relationships with customers.
The role of the Front of House Service Specialist at Big Chicken is essential, as these individuals are the first point of contact for customers and play a key role in shaping the dining experience. Service specialists are expected to have an extensive knowledge of the menu to assist and guide customers. They take orders, serve food, and contribute to maintaining a clean and sanitary environment in accordance with food safety regulations. Furthermore, service specialists must obtain a health card and strictly adhere to company standards to ensure a safe and positive customer experience.
This position is ideal for individuals who enjoy working in an interactive and dynamic environment where every day is different. The job is fast-paced, with a focus on delivering exceptional service while collaborating with a team of motivated and friendly staff members. The company values individuals who are passionate about service and keen on creating a positive atmosphere for guests.
Jones3 LLC offers competitive pay that is commensurate with experience, along with a great tip-sharing system that rewards all staff members. Additionally, the company highly values employee growth and is committed to promoting from within, offering advancement opportunities for those who wish to develop their careers in the hospitality industry. This combination of rewarding work, career progression, and a supportive environment makes the Front of House Service Specialist role an attractive opportunity for those seeking employment in the restaurant sector at a growing and respected local franchise.
At Jones3 LLC and Big Chicken, the focus is not only on serving delicious food but also on creating an engaging and friendly customer journey. The company prides itself on a fun, upbeat, and fast-paced environment where employees thrive and customers feel welcomed and valued. Employees are put at the heart of the operations, reflecting a team-oriented culture where everyone contributes to guiding customers through their Big Chicken experience. This creates an atmosphere that encourages return visits and builds lasting relationships with customers.
The role of the Front of House Service Specialist at Big Chicken is essential, as these individuals are the first point of contact for customers and play a key role in shaping the dining experience. Service specialists are expected to have an extensive knowledge of the menu to assist and guide customers. They take orders, serve food, and contribute to maintaining a clean and sanitary environment in accordance with food safety regulations. Furthermore, service specialists must obtain a health card and strictly adhere to company standards to ensure a safe and positive customer experience.
This position is ideal for individuals who enjoy working in an interactive and dynamic environment where every day is different. The job is fast-paced, with a focus on delivering exceptional service while collaborating with a team of motivated and friendly staff members. The company values individuals who are passionate about service and keen on creating a positive atmosphere for guests.
Jones3 LLC offers competitive pay that is commensurate with experience, along with a great tip-sharing system that rewards all staff members. Additionally, the company highly values employee growth and is committed to promoting from within, offering advancement opportunities for those who wish to develop their careers in the hospitality industry. This combination of rewarding work, career progression, and a supportive environment makes the Front of House Service Specialist role an attractive opportunity for those seeking employment in the restaurant sector at a growing and respected local franchise.
Job Requirements
- must be able to obtain and maintain a valid health card
- follow all food safety regulations
- demonstrate excellent customer service skills
- able to stand and move for extended periods
- work flexible hours including nights, weekends and holidays
- comply with company standards and procedures
Job Qualifications
- high school diploma or equivalent
- previous experience in customer service or restaurant work preferred
- strong interpersonal and communication skills
- ability to work effectively in a fast-paced environment
- knowledge of food safety practices is a plus
- willingness to learn and grow within the company
Job Duties
- greet customers warmly and provide excellent customer service
- take accurate food and beverage orders
- serve orders promptly and courteously
- maintain cleanliness and sanitation of the front-of-house area
- assist team members to ensure smooth operation of the restaurant
- adhere to food safety regulations and company standards
- promote a positive and friendly atmosphere for customers
Job Criteria
Experience
No experience required
Job Location
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