Morgan Services, Inc. logo

Service Route Driver

Job Overview

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Compensation

Hourly
Range $19.25 - $25.25
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
flexible schedule
Career development opportunities

Job Description

Morgan Services is a reputable family-owned textile company with a rich history spanning more than 125 years. With multiple locations nationwide, the company has established itself as an industry leader specializing in linen and uniform rental services. Morgan Services is highly regarded for its commitment to quality and customer satisfaction. Its core markets include hospitality and healthcare, where the company consistently delivers dependable and efficient service solutions. The dedication to "Delivering the Difference" has been a cornerstone of Morgan Services' longstanding success and continues to fuel its growth and strong reputation in the textile rental industry.

The current opening is for a Service Representative position within Morgan Services' Hospitality Products & Services Division, based in the Londonderry, NH office. This role involves managing a specific customer route, where the Service Representative plays a vital part in cultivating and maintaining strong relationships with clients. The individual in this position will be responsible for providing outstanding assistance, addressing customer inquiries, and ensuring that client needs are anticipatively met. The position requires a high level of attention to detail, excellent customer service abilities, and the capacity to independently solve problems in a fast-paced and dynamic work environment. Joining Morgan Services means becoming part of a company with a deep-rooted commitment to tradition, customer care, and operational excellence, offering a role where one can impact customer satisfaction directly while developing professional skills in a supportive atmosphere.

Job Requirements

  • high school diploma or equivalent
  • customer service experience preferred
  • excellent communication skills
  • strong problem-solving skills
  • ability to work independently
  • detail-oriented
  • reliable transportation
  • valid driver's license

Job Qualifications

  • high school diploma or equivalent
  • previous customer service experience preferred
  • excellent communication skills
  • strong problem-solving abilities
  • ability to work independently
  • attention to detail
  • familiarity with the hospitality or textile industries is a plus

Job Duties

  • build and maintain strong customer relationships
  • manage a specific route of customers
  • provide outstanding customer service and support
  • anticipate customer needs
  • resolve customer issues promptly
  • work independently in a fast-paced environment
  • communicate effectively with internal teams and clients

Job Criteria

Experience

Mid Level (3-7 years)


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