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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
competitive pay
Performance-based annual bonuses
Medical insurance
Dental Insurance
Vision Insurance
Supplemental Insurance
Paid Time Off
Paid holidays
401(k) with Company Match
Ongoing training and career development
Job Description
Holiday World is a well-established and growing dealership specializing in the RV industry. Over the past 29 years, the company has expanded from a modest team of 35 employees to a robust workforce of over 280 dedicated professionals. Holiday World prides itself on valuing its employees as its greatest asset while fostering a culture rooted in honesty, promise-keeping, fairness, respect, intellectual curiosity, and a passion for the RV lifestyle. As an employer, Holiday World is committed to providing a workplace environment centered on growth and development, offering competitive pay, performance-based annual bonuses, comprehensive medical, dental, and vision insurance, as well... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related administrative roles
- Proficiency with computer systems and service scheduling software
- Strong verbal and written communication skills
- Ability to multitask and manage time efficiently
- Attention to detail in data entry and financial transactions
- Willingness to work in a dynamic and fast-paced environment
Job Qualifications
- Excellent communication skills
- Strong organizational and multitasking abilities
- Customer service mindset with a calm and positive attitude
- Comfortable using computers and dealership service scheduling systems
- Attention to detail and accuracy in data entry and payment handling
- Ability to work collaboratively with technicians, advisors, and leadership
- Previous experience in customer service or administrative roles preferred
Job Duties
- Greet RV service customers in person and over the phone with professionalism and warmth
- Schedule and confirm service appointments
- Accurately input customer and RV details into our service system
- Coordinate with service advisors and technicians to provide status updates
- Review, scan, sort, file, and upload files
- Monitor accounts receivables and post payments
- Assist service advisors with daily duties
- Keep the front desk area clean, organized, and guest-ready
- Data entry for warranty
- Accounts receivable
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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