Service Receptionist - Grayson Hyundai Subaru

Grayson Hyundai Subaru is a reputable automotive dealership committed to delivering exceptional customer service and quality vehicles to the community. Known for its comprehensive inventory of Hyundai and Subaru vehicles, the dealership prides itself on fostering a customer-centric environment where every visitor and client feels valued and supported throughout their automotive journey. With a strong emphasis on integrity, professionalism, and expertise, Grayson Hyundai Subaru consistently strives to exceed expectations by providing a seamless and satisfying car buying and servicing experience. The dealership maintains a well-trained team of professionals who are dedicated to ensuring that all aspects of vehicle sales, service, and maintenance are handled with the utmost care and attention to detail. This dedication to excellence has established Grayson Hyundai Subaru as a trusted name in the automotive industry in its area.

The Service Receptionist position at Grayson Hyundai Subaru plays a vital role in shaping the customer’s first impression of the dealership. This full-time position entails answering incoming telephone calls, greeting visitors warmly, and providing a helpful, friendly, and professional introduction to the service department. The receptionist acts as an essential communication hub, connecting customers with service advisors, scheduling service appointments, and addressing general inquiries. In addition, the receptionist handles the processing of payments for completed work, ensuring a smooth and efficient transaction process that upholds the dealership's high standards for customer satisfaction. Operating the telephone switchboard is also a key responsibility, routing calls accurately to the appropriate departments and personnel to facilitate prompt assistance.

This role requires a service-oriented individual with a pleasant and courteous personality, exceptional listening skills, and robust administrative capabilities. The ideal candidate will have previous experience in front desk or administrative roles and possess strong skills in phone communication and computer operations. Effective interpersonal and communication skills are essential to manage diverse customer interactions professionally and sensitively. While automotive dealership experience is preferred, it is not mandatory, allowing for opportunities for candidates from various administrative backgrounds to contribute and grow within the dealership. The working schedule includes a 5-day workweek with two Saturdays worked per month, providing a structured yet balanced work routine. This position offers an excellent opportunity to join a dynamic team in a thriving dealership setting with potential career growth in the automotive service field.