Service Receptionist / Customer Service / Cashier
Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
401k plan
Paid training
vehicle purchase discounts
Job Description
Classic Ford / Lincoln - Columbia is a reputable automotive dealership specializing in Ford and Lincoln vehicles. With a commitment to providing exceptional customer service and quality automotive products, this dealership has established itself as a trusted name in the Columbia area. The company prides itself on a friendly and professional environment, catering to a wide range of customer needs including sales, service, and parts. Their growing service department is a testament to their success and dedication to customer satisfaction, continually enhancing their team to support clients effectively and efficiently.
In response to increasing demand and to maintain superior custom... Show More
In response to increasing demand and to maintain superior custom... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience preferred
- Basic knowledge of payment handling
- Good communication skills
- Ability to maintain a professional appearance
- Must be friendly and outgoing
- Ability to work in a fast-paced environment
Job Qualifications
- Excellent communication skills
- Ability to be a team player
- Outgoing and friendly personality
- Strong organizational skills
- Professional appearance
- Trainable
- Ability to minimize and redirect customer frustrations
Job Duties
- Responsible for greeting all customers in a polite and friendly manner
- Help us to provide an excellent customer service experience by interacting with customers to determine satisfaction levels
- Solicit positive social media responses and reviews
- Responsible for accepting payment for completed service work and balancing receipts at the end of shift
- Responsible for restocking refreshments, food, and lobby materials in the customer lounge
- Responsible for keeping the lounge area neat and inviting during business hours
Job Qualifications
Experience
No experience required
Job Location
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