Service Receptionist

Job Overview

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Employment Type

Temporary
Hourly
Internship
Consulting
Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Medical
Dental
Vision
Vacation Time
401k plan
Paid training
vehicle purchase discounts

Job Description

Ford of Harvey is a well-established automotive dealership known for providing exceptional vehicle sales and service experiences to its customers. As part of the renowned Ford brand, Ford of Harvey takes pride in offering high-quality vehicles, reliable maintenance services, and outstanding customer care. Located in a thriving community, this dealership has a strong reputation for combining professional expertise with a friendly, welcoming atmosphere for all clients. The company's commitment to excellence drives its expanding service department, where customer satisfaction and building long-lasting client relationships are core priorities.

The role of Service Greeter at Ford of Harvey is a key customer-fa... Show More

Job Requirements

  • Must have excellent communication skills
  • Ability to be a team player
  • Proficiency with PC and computer applications including Microsoft Office
  • Willingness to learn and be trainable
  • Outgoing and friendly personality
  • Professional appearance
  • Strong organizational skills

Job Qualifications

  • Excellent communication skills and ability to be a team player
  • Must have great PC and computer skills including Microsoft Office applications (Word, Excel etc)
  • Trainable with a desire to be promoted to positions with increasing responsibilities
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills

Job Duties

  • Responsible for greeting all customers in a polite and friendly manner
  • Help us to provide an excellent customer service experience by interacting with customers within the waiting and service write-up area to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Responsible for accepting payment for completed service work and balancing receipts at the end of shift
  • Responsible for restocking refreshments, food, and lobby materials in the customer lounge
  • Responsible for keeping the lounge area neat and inviting during business hours

Job Location

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