Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $22.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
short-term disability
long-term disability
401k
Life insurance
Job Description
Rochester Motor Cars is a renowned automotive dealership committed to delivering unparalleled quality automotive products and services. With a strong emphasis on exceeding customer and employee expectations, Rochester Motor Cars aims to foster lifelong loyalty among its community. Established as a leader within the automotive industry, the company values personal excellence, ongoing improvement, and a customer-centric philosophy known as the 1-2-3-4-5 approach. This philosophy highlights key principles such as Customer Enthusiasm, Employee Satisfaction, Financial Performance, Market Effectiveness, and Ongoing Improvement to create a supportive and effective work environment.
The role of the Receptionist within the Global Business Development... Show More
The role of the Receptionist within the Global Business Development... Show More
Job Requirements
- High school diploma or equivalent required
- previous customer service experience preferred
- strong phone, computer and email skills
- excellent verbal and written communication
- team-oriented with desire to achieve both individual and collective goals
- excellent time management and organizational skills
- works well under pressure
Job Qualifications
- High school diploma or equivalent
- previous customer service experience preferred
- strong phone, computer and email skills
- excellent verbal and written communication
- team-oriented with desire to achieve both individual and collective goals
- excellent time management and organizational skills
- works well under pressure
Job Duties
- Manage high volume of incoming calls
- ensure all incoming calls are answered efficiently and professionally
- place outbound calls as needed
- follow-up with existing customers to confirm satisfaction and generate leads
- provide exceptional customer experience
- contribute to high CSI scores
- enter and/or update customer information into the CRM system
- be a liaison between customers and the service department
- manage shuttle rides for customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter