Service Receptionist

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $19.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Vacation Time
401k plan
Paid training
vehicle purchase discounts

Job Description

Ford of Harvey is a reputable automobile dealership known for its commitment to customer satisfaction and quality automotive services. Located in Harvey, this dealership is part of the established Ford network, providing a comprehensive range of automotive sales, maintenance, and repair services to its customers. The company prides itself on creating a welcoming and professional environment where customers receive personalized attention and expert advice from knowledgeable staff. Ford of Harvey combines years of experience with a customer-first philosophy to ensure that every visitor leaves with a positive impression and confidence in their vehicle choices and servicing. The dealership continuously invests... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous customer service experience preferred
  • Basic knowledge of Microsoft Office applications
  • Ability to communicate effectively in English
  • Outgoing and friendly personality
  • Strong organizational and multitasking skills
  • Ability to handle transactions and cash responsibly

Job Qualifications

  • Excellent communication skills
  • Ability to be a team player
  • Great PC and computer skills including Microsoft Office applications
  • Trainable with a desire to be promoted to positions with increasing responsibilities
  • Outgoing and friendly personality with great customer handling skills
  • Professional appearance
  • Strong organizational skills

Job Duties

  • Responsible for greeting all customers in a polite and friendly manner
  • Help us to provide an excellent customer service experience by interacting with customers within the waiting and service write-up area to determine satisfaction levels
  • Solicit positive social media responses and reviews
  • Responsible for accepting payment for completed service work and balancing receipts at the end of shift
  • Responsible for restocking refreshments, food, and lobby materials in the customer lounge
  • Responsible for keeping the lounge area neat and inviting during business hours

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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