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Job Overview
Compensation
Hourly
Range $13.25 - $15.75
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
On-the-job training
Job Description
The hiring establishment is a service department within an automotive dealership or repair center specializing in vehicle maintenance and customer care. This company is dedicated to providing outstanding automotive services, including repairs, routine maintenance, and inspections to ensure vehicles operate safely and efficiently. Known for its commitment to customer satisfaction and professionalism, the service department plays a pivotal role in enhancing the customer experience by supporting service advisors and technicians in managing vehicle flow and logistics within the service area.\n\nThe role being advertised is that of a Service Drive Assistant. This position primarily involves welcoming service customers throughout the day, assisting the service team in efficiently moving customer vehicles to and from the service drive and designated parking areas, and ensuring the continuous smooth operation of the service drive by managing the timely movement of vehicles. The Service Drive Assistant acts as a vital link between customers and the service department, providing welcoming and professional customer service while also supporting operational effectiveness. This role is critical in reducing wait times, maintaining orderly vehicle flow, and ensuring safety within the service drive environment. This is typically a full-time, hourly position that requires a commitment to safety, reliability, and excellent communication skills, as the assistant often interacts directly with customers and supports the service team. The Service Drive Assistant must uphold strict safety and insurance standards, including maintaining an accountable driving record at all times and adhering to company policies regarding substance use, ensuring a safe and professional workplace for all employees and customers alike. This role requires punctuality, attention to detail, and the ability to perform various duties as directed by service management to support overall service department operations effectively. By joining this team, candidates can expect to work in a dynamic and customer-focused environment where their contributions help improve customer satisfaction and operational efficiency in automotive services.
Job Requirements
- High school diploma or equivalent
- Valid driver’s license with a clean driving record
- No substance influence during working hours including medical marijuana
- Ability to operate vehicles safely and responsibly
- Availability to work flexible hours as needed
- Ability to perform physical tasks involving vehicle movement
- Good communication skills
Job Qualifications
- High school diploma or equivalent
- Valid driver’s license
- Previous experience in a similar automotive or customer service role preferred
- Ability to maintain a clean driving record
- Strong interpersonal and communication skills
- Ability to follow directions and work as part of a team
- Basic knowledge of vehicle handling and safety protocols
Job Duties
- Welcome service customers throughout the day
- Assist the service department team in driving customer cars to and from the service drive and designated parking areas for service work
- Ensure vehicles are moved off the service drive in a timely manner
- Perform various duties as required by service management
- Maintain an accountable driving record according to insurance standards
- Adhere to company policies regarding substance use while on site and during working hours
- Operate vehicles and meet safety standards
- Communicate effectively with service team and customers
Job Criteria
Experience
No experience required
Job Location
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