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Service Porter - AutoNation USA Denver Broadway

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

competitive compensation
401K Matching
Health Insurance
Dental Insurance
Vision Insurance
Maternity Benefits
Associate purchase and discount programs

Job Description

AutoNation is one of the largest automotive retailers in the United States, renowned for its innovative products, exceptional services, and comprehensive solutions that empower customers to make the best decisions for their automotive needs. With a vast network of dealerships nationwide and a well-recognized brand, AutoNation offers a diverse selection of new and used vehicles, customer financing, parts, and expert maintenance and repair services. The company is deeply committed to its communities, demonstrated through its DRV PNK mission which has helped raise over $40 million for cancer research and treatment by partnering with cancer charities across the country. AutoNation embraces diversity, equity, and inclusion in its workplace, fostering a culture of belonging where innovation, teamwork, and social impact take center stage. This dedication ensures a positive, supportive work environment for all associates, encouraging individuals from all backgrounds to contribute to the company's revolutionary impact in the automotive industry.

The Service Porter role at AutoNation is an essential position responsible for a variety of duties related to the maintenance and servicing of vehicles within the dealership. This role involves assisting with service write-ups and tagging of customer cars and trucks, ensuring that vehicles are prepared properly before being returned to customers. A Service Porter inspects vehicles for any stains, debris, or damages and reports these to the appropriate personnel immediately to maintain the highest standards of quality and customer satisfaction. They also play a vital role in supporting dealership operations by transporting customers and staff, performing deliveries, and keeping the vehicle lot neat and orderly. Maintaining clear communication with service consultants and coordinating with the Parts Department further exemplify the role’s importance in streamlining dealership processes.

Service Porters at AutoNation also handle the cleaning of both new and used vehicles, keeping interiors and exteriors pristine to ensure the best presentation to customers. They are entrusted with various operational tasks such as testing vehicle batteries, assisting with shop clean-ups, and ensuring the overall maintenance of the building and grounds. The position requires a proactive individual who is comfortable driving manual transmission vehicles and using machinery safely. As part of the team, Service Porters contribute directly to creating a seamless, pleasant customer experience by ensuring vehicles are returned in top condition and by supporting dealership efficiency in daily operations. AutoNation provides competitive compensation, 401(k) matching, insurance benefits including health, dental, and vision coverage, plus maternity benefits. Employees gain access to associate purchase discounts and exclusive deals through the YouDecide platform. This role offers a healthy work-life balance within a company that values social responsibility, innovation, and inclusion.

Job Requirements

  • High school diploma or equivalent
  • 6-12 months of previous work experience preferred
  • Ability to read and comprehend written instructions and information
  • Demonstrated effective communication and interpersonal skills
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Must have a valid drivers license
  • Ability to operate an automobile

Job Qualifications

  • High school diploma or equivalent
  • 6-12 months of previous work experience preferred
  • Ability to read and comprehend written instructions and information
  • Demonstrated effective communication and interpersonal skills
  • Ability to handle machinery safely
  • Ability to drive manual transmission vehicles
  • Demonstrated customer service skills
  • Valid drivers license
  • Ability to operate an automobile

Job Duties

  • Assist with service write-ups and tagging of customer cars and trucks
  • Remove vehicle protective coverings and ID tags prior to returning completed vehicle to customer
  • Inspect vehicles for stains, debris and damages before returning the vehicle to the customer, and report any damage immediately
  • Transport customers and dealership personnel as needed
  • Perform deliveries as required
  • Clean interior and exterior of new and used vehicles
  • Keep vehicle lot neat and orderly, moving units as directed and in accordance with dealership display standards
  • Return vehicle keys to the appropriate service consultant
  • Pick up vehicles from and deliver vehicles to storage
  • Pick up parts from the Parts Department
  • Test batteries of customer vehicles in service drive
  • Maintain building and grounds as needed
  • Assist with shop clean-up and deliveries when needed

Job Criteria

Experience

Entry Level (1-2 years)


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