Service Porter - AN Chevy Mesa

AutoNation is one of the largest automotive retailers in the United States, known for offering innovative products, exceptional services, and comprehensive solutions that empower customers to make the best decisions for their vehicle needs. With a nationwide network of dealerships strengthened by a trusted and recognized brand, AutoNation provides a broad selection of new and pre-owned vehicles, customer financing options, quality parts, and expert maintenance and repair services. The company is also deeply committed to corporate social responsibility through its DRV PNK mission, which has raised over 40 million dollars for cancer research and treatment by partnering with cancer charities nationwide. This commitment highlights AutoNation's dedication not only to its customers and business growth but also to positively impacting communities and the lives of associates.

AutoNation fosters a diverse, equitable, and inclusive work environment and encourages candidates from all backgrounds who are passionate about making a positive impact to apply. Their culture values innovation, teamwork, and making a meaningful difference in the world. This adaptability and commitment reflect the company’s forward-thinking approach in the automotive retail industry.

The Service Porter role at AutoNation is integral to maintaining the high standards of vehicle presentation and customer service that the company is known for. This role is full-time and offers competitive compensation along with a comprehensive benefits package, including health, dental, vision insurance, maternity benefits, and 401k matching. The Service Porter acts as a pivotal team member responsible for supporting the seamless operation of dealership activities, particularly in service and maintenance areas.

As a Service Porter, you will handle a variety of essential day-to-day responsibilities aimed at ensuring customer satisfaction and operational efficiency. Your main tasks include assisting with service write-ups and tagging customer vehicles, removing protective coverings and ID tags before vehicles are returned to customers, and conducting thorough inspections for stains, debris, and damage on vehicles. Prompt reporting of any damage is also an important duty. Transportation of customers and dealership personnel, performing deliveries, cleaning vehicles inside and out, and keeping the vehicle lot orderly are also key functions of the role.

Additionally, you will manage vehicle keys by returning them to the appropriate service consultants, pick up vehicles from storage, deliver vehicles to various locations, and pick up parts from the Parts Department. Battery testing on customer vehicles in the service area is required, as well as maintaining the building and grounds. Occasionally, you will assist with shop clean-up and deliveries to ensure a safe and organized environment.

This position requires hands-on interaction with vehicles, making safety, attention to detail, and customer service skills paramount. It also offers the opportunity to work closely with various departments within the dealership, providing a dynamic work environment for individuals eager to grow within the automotive industry. AutoNation supports its employees through associate purchase and discount programs on new and pre-owned vehicles, services, parts, collision repairs, accessories, and AutoGear products. Employees also have access to exclusive deals and discounts through the YouDecide platform, which features offers from leading providers and retailers.

Joining AutoNation as a Service Porter means becoming part of a company that not only values professional development and excellence but also strives to make a positive impact through community initiatives and a strong company culture. This role is ideal for motivated individuals who enjoy working in fast-paced environments and take pride in providing exceptional service in the automotive sector.