Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
employee discount
Retirement Plan
Professional development opportunities
safe work environment
team-oriented culture
Job Description
Land Rover Palm Beach is a premier luxury automotive dealership specializing in the sales and service of Land Rover vehicles. Renowned for its commitment to excellence, this dealership offers customers an exceptional car buying and service experience. Land Rover Palm Beach prides itself on delivering top-tier customer service and maintaining the highest standards of professionalism and care in the automotive industry. As part of a prestigious brand, the dealership emphasizes attention to detail, quality, and a customer-centric approach in all its operations.
This full-time position as a Valet/Porter within the Service Department at Land Rover Palm Beach plays a crucial role in the overall customer experience and the operational efficiency of the service team. The Valet/Porter acts as the frontline representative, engaging directly with clients and ensuring their vehicles are handled with the utmost care. The position is designed for individuals who possess excellent interpersonal skills and a dedication to service. By facilitating smooth vehicle delivery to service bays and ensuring timely interactions with customers, the Valet/Porter contributes significantly to customer satisfaction and dealership reputation.
The role involves greeting customers promptly upon arrival, managing the logistics of vehicle movement within the service area, and maintaining a clean and inviting environment for clients and staff alike. Beyond operating vehicles safely and efficiently, Valet/Porters must also assist the service team with key operational tasks such as vehicle tagging and assisting service advisors. Strict adherence to safety policies and company standards is mandatory, ensuring a secure and professional working environment.
Candidates will be expected to handle company vehicles for extended periods, maintain a courteous and professional demeanor, and support overall service department goals. This position is ideal for individuals who thrive in fast-paced customer service settings and who demonstrate reliability, integrity, and a proactive attitude. As a representative of Land Rover Palm Beach, the Valet/Porter must uphold the brand's reputation for quality and customer-first values in every interaction. This role not only demands physical agility but also strong communication and teamwork skills to ensure smooth, efficient operations.
Employment type is full-time, reflecting the dealership's commitment to providing consistent, high-quality service. Those who join this team will find a dynamic and supportive work environment dedicated to professional growth and excellence in automotive service.
This full-time position as a Valet/Porter within the Service Department at Land Rover Palm Beach plays a crucial role in the overall customer experience and the operational efficiency of the service team. The Valet/Porter acts as the frontline representative, engaging directly with clients and ensuring their vehicles are handled with the utmost care. The position is designed for individuals who possess excellent interpersonal skills and a dedication to service. By facilitating smooth vehicle delivery to service bays and ensuring timely interactions with customers, the Valet/Porter contributes significantly to customer satisfaction and dealership reputation.
The role involves greeting customers promptly upon arrival, managing the logistics of vehicle movement within the service area, and maintaining a clean and inviting environment for clients and staff alike. Beyond operating vehicles safely and efficiently, Valet/Porters must also assist the service team with key operational tasks such as vehicle tagging and assisting service advisors. Strict adherence to safety policies and company standards is mandatory, ensuring a secure and professional working environment.
Candidates will be expected to handle company vehicles for extended periods, maintain a courteous and professional demeanor, and support overall service department goals. This position is ideal for individuals who thrive in fast-paced customer service settings and who demonstrate reliability, integrity, and a proactive attitude. As a representative of Land Rover Palm Beach, the Valet/Porter must uphold the brand's reputation for quality and customer-first values in every interaction. This role not only demands physical agility but also strong communication and teamwork skills to ensure smooth, efficient operations.
Employment type is full-time, reflecting the dealership's commitment to providing consistent, high-quality service. Those who join this team will find a dynamic and supportive work environment dedicated to professional growth and excellence in automotive service.
Job Requirements
- High school diploma or equivalent
- Valid driver's license with a clean driving record
- Ability to drive company-provided vehicles for six to eight hours per shift
- Ability to bend, stoop, and reach as necessary
- Ability to follow all safety regulations and company procedures
- Must be drug-free and legally eligible to work
- Ability to maintain professionalism and a positive attitude
- Willingness to work full-time hours
- Ability to interact respectfully with customers, staff, and management
Job Qualifications
- Customer service experience preferred
- Valid driver's license with a clean driving record
- Ability to communicate effectively and professionally
- Strong interpersonal skills
- Ability to follow detailed instructions and procedures
- Ability to work well with a team
- Professional appearance and demeanor
- Knowledge of vehicle handling and safety protocols
Job Duties
- Greet customers as they arrive in the service drive and inform the corresponding service advisor of their arrival
- Ensure a clean environment for customers to enjoy
- Transport clients to and from their requested destinations in a prompt and polite manner
- Complete a log at the time of delivery and request customer's signature
- Always keep courtesy car neat and clean
- Always advise the Scheduling Coordinator of your location
- Turn in all paperwork and keys nightly to the Scheduling Coordinator
- Help maintain the professional appearance of the service department
- Secure cars on premises, usually inside the shop, before leaving for the day
- Assist Service Advisors in the Service Drive as needed with tagging and moving vehicles and greeting customers
- Follow company safety policies and practices, and immediately report all accidents to a manager or supervisor
- Closely follow delivery schedules and delivery area guidelines
- Other duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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